Human Resources Customer Service Survey Question Title * 1. Service date: Please enter date Date Question Title * 2. Please indicate how you contacted HR: E-mail Fax In-Office Visit Phone Question Title * 3. What area provided you with assistance? Employee Benefits Employment Employee Records Prof. Dev./Training Other (please specify) Question Title * 4. Please evaluate your satisfaction with the courtesy of HR staff in responding to your request. Very Satisfied. Satisfied. Neutral Dissatisfied. Very Dissatisfied. Question Title * 5. Please evaluate your satisfaction with the timeliness of HR staff in responding to your request. Very Satisfied. Satisfied. Neutral Dissatisfied. Very Dissatisfied. Question Title * 6. Please evaluate your satisfaction with the overall quality of service you received from HR in responding to your request. Very Satisfied. Satisfied. Neutral. Dissatisfied. Very Dissatisfied. Question Title * 7. Was your question or concern resolved to your satisfaction? Yes No (please specify) Question Title * 8. Please let us know what we did well. Praise: Question Title * 9. How can we better assist you in the future? Comments: Done