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Wags Bakery Customer Feedback Survey
1.
How did you hear about Wags Bakery?
Social Media
Friends or Family
Event or Market
Stopped in while visiting Downtown Urbana
Other (please specify)
2.
What do you come to Wags Bakery for most often?
Fresh-baked dog treats
Grooming Services
Retail items (toys, chews, bandanas, etc.)
Other (please specify)
3.
Have you ever purchased from our online store or Amazon shop?
Yes – from the Wags online store
Yes – from Amazon
No – haven’t checked them out yet
4.
If you haven't ordered online, what’s the main reason?
I didn’t know I could!
I like to see products in person
I don't usually shop online
Shipping cost or delivery time
Other (please specify)
5.
What types of products would you love to see more of online or in-store?
Seasonal or holiday treats
Soft treats for senior pups
Party packs or birthday bundles
Gift boxes or variety snack packs
Personalized items (treat jars, bandanas, tags)
DIY treat kits
Other (please specify)
6.
Would you sign up for a Wags Bakery subscription box (monthly treats shipped to your door)?
Yes - definitely
Maybe - depends on price and options
No thanks
7.
Would you recommend Wags Bakery to a friend?
Yes
Not Likely
if not, please tell us why or what we can do better!
8.
Where do you usually shop for your dog’s treats and toys?
Big box stores (PetSmart, Walmart, etc.)
Online (Amazon, Chewy)
Local small shops like Wags
Events or markets
Other (please specify)
9.
Anything else you want to share with us? (Ideas, feedback, your dog’s name?)
10.
Thank you for your time! Please enter your email below if you would like to be entered in a drawing for a $25 gift card to our online store.