HPRx Customer Satisfaction Survey

Thank You!

We want to thank you for using HPRx. How did we do? Please rate below!

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* 1. My medication was accurate.

Yes

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* 2. How likely are you going to use Nimble again with HealthPro Pharmacy?

Did not use Nimble

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Overall, how respectful and polite were the HealthPro staff?

I used Nimble for my transaction

Extremely polite

Very polite

Somehwat polite

Not so polite

Not polite at all

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* 4. How well did HealthPro staff answer your questions?

I used Nimble for my transaction, did not speak to representative.

Extremely well, was very satisfied with the call.

Very well.

Good, but HealthPro staff could have done better.

Not well at all

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* 5. I have received information on how to access HealthPro refills and other questions.

I used the Nimble app, refills can be accessed here.

Yes, I spoke to staff member and understand the refill process

No, staff member did not inform me on refill process

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* 6. I received my medication in a timely manner.

Yes

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* 7. I was able to reach a HealthPro staff membery by phone who could answer my questions.

Did not call, I used Nimble instead.

Yes

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* 8. How did HealthPro meet your service expectations?

Extremely well

Very well

Somewhat well

Not so well

Not well at all

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* 9. How likely is it that you would recommend HealthPro Pharmacy to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

HPRx Customer Satisfaction Survey

Thank You!

Question Title

* 1. My medication was accurate.

Question Title

* 2. How likely are you going to use Nimble again with HealthPro Pharmacy?

Question Title

* 3. Overall, how respectful and polite were the HealthPro staff?

Question Title

* 4. How well did HealthPro staff answer your questions?

Question Title

* 5. I have received information on how to access HealthPro refills and other questions.

Question Title

* 6. I received my medication in a timely manner.

Question Title

* 7. I was able to reach a HealthPro staff membery by phone who could answer my questions.

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* 8. How did HealthPro meet your service expectations?

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* 9. How likely is it that you would recommend HealthPro Pharmacy to a friend or colleague?

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* 10. If you have any comments about how HealthPro can improve their service, please comment below.