Exit this survey Henderson Police Department Online Survey 1. Default Section Question Title * 1. Please enter the date of your last interaction with the Police Department (month/day/year): (month/day/year): Date Question Title * 2. What was the primary reason (need) for your last interaction with the Police Department? Reporting a crime or an incident Victim of a crime Received a citation Attended a crime prevention workshop Attended a community outreach event Other (please specify) Question Title * 3. Please rate the following aspects of service provided by City employees at the Police Department Excellent Good Fair Poor Very Poor 911 Operator's attitude and behavior 911 Operator's attitude and behavior Excellent 911 Operator's attitude and behavior Good 911 Operator's attitude and behavior Fair 911 Operator's attitude and behavior Poor 911 Operator's attitude and behavior Very Poor Timeliness of response Timeliness of response Excellent Timeliness of response Good Timeliness of response Fair Timeliness of response Poor Timeliness of response Very Poor Courtesy Courtesy Excellent Courtesy Good Courtesy Fair Courtesy Poor Courtesy Very Poor Competency in handling an issue Competency in handling an issue Excellent Competency in handling an issue Good Competency in handling an issue Fair Competency in handling an issue Poor Competency in handling an issue Very Poor Professionalism Professionalism Excellent Professionalism Good Professionalism Fair Professionalism Poor Professionalism Very Poor Timeliness of resolving problem/addressing need Timeliness of resolving problem/addressing need Excellent Timeliness of resolving problem/addressing need Good Timeliness of resolving problem/addressing need Fair Timeliness of resolving problem/addressing need Poor Timeliness of resolving problem/addressing need Very Poor Question Title * 4. Please rate the overall job the Police Department does in providing services Excellent Good Fair Poor Very Poor Question Title * 5. What is your preferred method of communication with the Police Department? In-person Phone Email Mail Website Other (please specify) Question Title * 6. Please rate the overall competence of the Police Department's employees Excellent Good Fair Poor Very Poor Question Title * 7. Please rate the police officers' attitudes and behavior towards citizens Excellent Good Fair Poor Very Poor Question Title * 8. Please rate the 9-1-1 Operator's attitude and behavior Excellent Good Fair Poor Very Poor Question Title * 9. How would you rate your overall feeling of safety and security within the City of Henderson? Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe Question Title * 10. Please describe any other concerns you have about crime and safety in the community. Question Title * 11. What would you like the Henderson Police Department do better? Done
