Apply to Join

The Accelarators advocacy and reference program allows us to recognize customers who help us grow our community and serve as stewards of our brand. As an Accelarator, you'll have the opportunity to earn points that can be redeemed for rewards for your agency or department. To opt-in and confirm your preferences, please complete the survey below.

Question Title

* 1. Please confirm your contact information.

Name

Organization

Question Title

* 2. Please select all the ways you'd like to serve as an advocate for Accela:

Phone or Written Reference (e.g. for an RFP or for another customer)

Written Testimonial (e.g. to be used on Accela.com or in printed sales materials)

Online Demo for a Sales Prospect

Host Prospect Site Visit

User Group Meeting Host

Webinar Speaker

Case Study

Blog Spotlight

Video Testimonial

Other Type of Public Testimonial (e.g. quote for press release, media interviews)

Advisory/Focus group

Beta Testing / UX Testing

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* 3. Which Accela solution area(s) would you serve as a reference for?

Building: Includes permitting, reviews and inspections

Planning: Includes plan reviews, revisions, approvals and code inspections

Business Licensing: Includes application review, licensing, complaint management and investigations/inspections, enforcement, and renewals

Alcoholic Beverage and Control: Includes application review, licensing, complaint management and investigations/inspections, enforcement, and renewals

Cannabis Licensing: Includes application review, licensing, complaint management and investigations/inspections, enforcement, and renewals

Occupational Licensing: Includes application, licensing, investigations and complaint management, enforcement and renewals

Public Safety: Includes application, review, inspection, permitting, enforcement (if applicable, mobile)

Fire Prevention: Includes application, review, inspection, permitting, enforcement (if applicable, mobile)

Environmental Health: Includes application review, licensing, complaint management and investigations/inspections, enforcement, and renewals

Short-term Rental Registration: Includes application review, licensing, complaint management and investigations/inspections, enforcement, and renewals

Accela Citizen Access (ACA); Includes applications and complaint management

Accela Mobile: includes inspections

Accela GIS

SaaS Migration

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* 4. How are you feeling about Accela right now?

Very dissatisfied

Neutral: Neither dissatisfied or satisfied

Very satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. On a scale of 1-5, how satisfied are you with each of the following aspects of your Accela software experience over the previous 12 months?

	1 - Very Dissatisfied	2	3 - Neither Satisfied nor Dissatisfied	4	5 - Very Satisfied	N/A
Feature set(s)	Feature set(s) 1 - Very Dissatisfied	Feature set(s) 2	Feature set(s) 3 - Neither Satisfied nor Dissatisfied	Feature set(s) 4	Feature set(s) 5 - Very Satisfied	Feature set(s) N/A
User interface/User experience	User interface/User experience 1 - Very Dissatisfied	User interface/User experience 2	User interface/User experience 3 - Neither Satisfied nor Dissatisfied	User interface/User experience 4	User interface/User experience 5 - Very Satisfied	User interface/User experience N/A
Technical support	Technical support 1 - Very Dissatisfied	Technical support 2	Technical support 3 - Neither Satisfied nor Dissatisfied	Technical support 4	Technical support 5 - Very Satisfied	Technical support N/A
Training received	Training received 1 - Very Dissatisfied	Training received 2	Training received 3 - Neither Satisfied nor Dissatisfied	Training received 4	Training received 5 - Very Satisfied	Training received N/A
Documentation	Documentation 1 - Very Dissatisfied	Documentation 2	Documentation 3 - Neither Satisfied nor Dissatisfied	Documentation 4	Documentation 5 - Very Satisfied	Documentation N/A
Accela Account Executive engagement	Accela Account Executive engagement 1 - Very Dissatisfied	Accela Account Executive engagement 2	Accela Account Executive engagement 3 - Neither Satisfied nor Dissatisfied	Accela Account Executive engagement 4	Accela Account Executive engagement 5 - Very Satisfied	Accela Account Executive engagement N/A
Accela Partners (e.g. tech deployment, consultants)	Accela Partners (e.g. tech deployment, consultants) 1 - Very Dissatisfied	Accela Partners (e.g. tech deployment, consultants) 2	Accela Partners (e.g. tech deployment, consultants) 3 - Neither Satisfied nor Dissatisfied	Accela Partners (e.g. tech deployment, consultants) 4	Accela Partners (e.g. tech deployment, consultants) 5 - Very Satisfied	Accela Partners (e.g. tech deployment, consultants) N/A

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* 6. (OPTIONAL) What rewards or perks would you like to redeem reference points for? For example, free training or free passes to Accela's annual industry conference, Accelarate.