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1. HMIS Technical Assistance Satisfaction

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Please help us improve our customer service by completing this quick survey

Your feedback is always welcomed!

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* 1. Please enter approximate date of HMIS technical assistance:

Date

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* 2. Please select the name of the person who provided you with technical assistance:

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* 3. Regarding your most recent technical assistance request, how do you rate the customer service you received?

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* 4. Did you receive resolution to your technical assistance request?

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* 5. Do you know which Commerce Staff person to contact for technical assistance requests?

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* 6. How long did it take to receive a response to your most recent technical assistance request?

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* 7. Do you feel that this response time was acceptable?

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* 8. Which County do you work in?

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* 9. Please tell the Commerce staff anything that you think would make our customer service a more satisfying experience.

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* 10. Please tell us if you have any suggestions or comments on our new ticketing system (SmartSheet).

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* 11. If you would like a response to this survey please provide your name and contact information:

Thank you for completing this survey. Your feedback is greatly appreciated.
Have a wonderful day.

Information provided to the Department of Commerce is subject to public disclosure, pursuant to RCW 42.56.

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