We do not allow walk-in visits at any of our practice sites, including our Lab locations.
Thank you for considering Hairline Illusions for your custom hair system needs. We are excited to offer you our exceptional range of products. Please note that this pre-order form can also be used for prior consultations. Kindly review the following information:
Product Selection: Take your time to explore our website and familiarize yourself with the various hair system options we offer, such as full lace wigs, hair toppers, and custom hairpieces. Note down the desired length, color, texture, and cap construction that best suit your preferences.
Pre-Order Inquiry: To initiate your pre-order or consultation, please contact our customer service team via email, phone, or our website's live chat. Provide them with details about the product you wish to order, including any specific customization options. If you haven't had a prior consultation, you may need to provide basic information such as your head measurements, preferred hair density, and desired hairline style.
Deposit and Payment: To secure your pre-order or consultation, a deposit will be required. Once your customization details are finalized, you will receive an invoice outlining the total cost, including the deposit amount. We accept secure payments through various methods, such as credit/debit cards or online payment platforms.
Consultation Process: If you haven't had a prior consultation, our customer service team will schedule a consultation with one of our skilled hair specialists. During this consultation, we will discuss your specific requirements in detail, including measurements, style preferences, and any additional customization options.
Production and Delivery: Following the pre-order or consultation process, our skilled craftsmen will begin handcrafting your custom hair system with meticulous attention to detail. The production time may vary depending on the complexity of your order and current demand. Once your order is complete, we will notify you and arrange for shipment using a trusted courier service. You will receive a tracking number to monitor the progress of your delivery.
Post-Order Support: We are committed to your satisfaction. After you receive your hair system, we provide ongoing support to address any concerns or questions you may have. Our team is readily available to assist you with styling tips, maintenance guidelines, and troubleshooting advice.
Please note that this information is a general overview of our pre-order process, which can also include prior consultations. For specific details regarding pricing, customization options, or any other inquiries, we recommend contacting our customer service team. We look forward to creating a remarkable hair system that meets your unique needs with Hairline Illusions!
Consultation Fee:
The consultation fee is subtracted from the total cost of your hair system. This fee is in place to cover the special arrangements our wig experts make to be at one of our three locations exclusively for your consultation, including their traveling expenses. By paying this non-refundable fee, you confirm your commitment to attending the consultation, guaranteeing that our experts are fully prepared to offer you top-notch guidance and service during your visit.
