1.How satisfied were you with the overall service provided by SITECH Solutions' service centre?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

2.How would you rate the overall quality of work performed on your equipment?

Excellent

Good

Average

Poor

Very poor

3.How satisfied were you with the communication from our team throughout the service process?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

4.How did you book your service with us?

Online form

Phone call

Email

Other (please specify)

5.How easy was the booking process?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

6.Was the service completed in the expected timeframe?

Yes

No

7.Do you you have any suggestions for how we can improve our service?

No

Yes (please specify)