Harnett County is seeking your feedback to help determine if we should develop a mobile application (app). A mobile app is a software program downloaded on a variety of devices to provide users with a convenient way to access information and services.

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* 1. What is your age?

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* 2. How frequently do you visit the Harnett County website (www.harnett.org)?

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* 3. How easy is it to navigate the Harnett County website and find the information you need?

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* 4. What services or information do you typically look for on the website? (Check all that apply)

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* 5. Are there any improvements you would like to see on the current website?

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* 6. How likely would you be to use a mobile app for accessing government services and information?

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* 7. What features would you find most useful in a mobile app? (Check all that apply)

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* 8. What device do you primarily use to access the internet?

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* 9. How important is it for you to have mobile access to Harnett County services and information?

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* 10. Would you like to receive notifications through a mobile app about important updates (e.g., emergencies, new services, community events)?

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* 11. Why would you prefer using a mobile app over the website for accessing Harnett County services? (Select all that apply)

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* 12. If a mobile app were to be developed, what concerns or challenges do you think should be addressed to ensure it is useful to you?

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* 13. Do you have any additional comments or suggestions about the website or a potential mobile app?

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