OFG Customer Experience Survey

1.Your Name and Company Name(Required.)
2.Your OFG Team Member name:(Required.)
3.Timeliness of our services/deliverables:(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
4.Timeliness of our response to your calls or inquiries:(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
5.Overall satisfaction with your OFG team:(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
6.Explanations presented in a clear and understandable manner:(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
7.How likely is it that you would recommend OFG to a friend or colleague?(Required.)
Very Unlikely
Unlikely
Neutral
Likely
Definitely
8.To help us serve you better, what are YOUR objections or key priorities to focus on this year from a financial standpoint?(Required.)
9.Is there anything that OFG could have done to enhance your service experiences?  Tell us what more you would like from OFG or express other comments/questions. (Required.)
Current Progress,
0 of 9 answered