HERO Employee Experience Survey (Phase 2)

Understanding Employee Experience

HERO's Employee Experience (EEx) Study Committee has identified that organizations may define EEx differently and that often the EEx function isn’t always connected to the Workplace Health and Well-being (HWB) function. To better understand current industry practices and validate assumptions, the EEx Committee developed this survey.

We greatly appreciate you taking the time to provide insight into how your organization thinks about EEx and how this connects to Workplace Health and Well-being. This survey should take approximately 15 minutes to complete. However, it requires insights into both your Employee Experience and Health and Well-being strategies, so you may need to get input from other organizational stakeholders. Insights from this survey will be used by the HERO Employee Experience Study Committee to prioritize efforts that can best help employers advance these areas.

Question Title

* 1. Name of organization

Question Title

* 2. Contact information of person completing this survey

Name

Job Title

State/Province

Email Address

Question Title

* 3. The approximate number of employees within your organization (select one)

1 - 99

100-499

500-999

1k-5k

5k-25k

25k-50k

50k-100k

100k+

Question Title

* 4. Number of countries where your organization has employees

Question Title

* 5. The primary type of industry/business (select one)

Manufacturing – mining, construction, energy/petroleum

Manufacturing – products (equipment, chemicals, pharmaceuticals, food/beverage, printing, publishing, etc.)

Transportation (air, boat, taxi, limousine, towing and truck services)

Communications and utilities

Education – colleges and universities (public and private)

Education – other educational organizations (public and private)

Financial services – banks, investment services, insurance, credit services

Real estate (home inspection, interior design, mortgage company, property management, warehouse, manufactured housing and real estate broker)

Health care – hospitals and healthcare clinics

Health care – other health services (physical therapy, mental health, pharmacy, vocational rehabilitation, home health, dentistry, residential care facility and veterinary medicine, etc.)

Services – technical/professional (legal services, engineering, accounting, architecture, design, consulting, advertising, computer services, etc.)

Services – other (employment and travel agency, telemarketing, publishing services, personal services, landscaping, etc.)

Food services/hospitality/entertainment

Retail/wholesale

Government (federal, state, city, county

Other (diversified companies, farms, hunting/fishing)

Question Title

* 6. How does your organization define Employee Experience?
Below are some examples of industry definitions. Please select which BEST aligns with how your organization defines Employee Experience.

The extent to which employees feel the organization values their contribution and cares about their well-being.

A set of perceptions that employees have about their experiences at work in response to their interactions with the organization.

The journey an employee takes with the organization, including every interaction that happens along the employee life cycle, plus the experiences that involve an employee’s role, workspace, manager and well-being.

Companies and their people working together to create personalized, authentic experiences that ignite passion and tap into purpose to strengthen individual, team and company performance.

The “user experience” of the company—the intersection of employees’ expectations, their environment and the events that shape their journey within an organization.

From the moment a potential candidate looks at a job ad, to the moment they leave the organization—everything that worker learns, does, sees and feels contributes to their employee experience.

The organization does not focus on Employee Experience.

None of the above. Please provide a brief definition of Employee Experience at your organization.

HERO Employee Experience Survey (Phase 2)

Understanding Employee Experience

Question Title

* 1. Name of organization

Question Title

* 2. Contact information of person completing this survey

Question Title

* 3. The approximate number of employees within your organization (select one)

Question Title

* 4. Number of countries where your organization has employees

Question Title

* 5. The primary type of industry/business (select one)

Question Title

* 6. How does your organization define Employee Experience? Below are some examples of industry definitions. Please select which BEST aligns with how your organization defines Employee Experience.

* 6. How does your organization define Employee Experience?
Below are some examples of industry definitions. Please select which BEST aligns with how your organization defines Employee Experience.