Exit this survey >> 2019 American Spa Industry Insider Survey Thank you for participating in the 2019 Spa Industry Insider Survey. Help us fulfill our mission of providing you with valuable information about running your business, and take our annual poll. The results of this survey, which will be printed in the July/August 2019 issue, will reveal important trends that can help you make decisions to help your business thrive. Thank you once again for your participation. Question Title * 1. Which of the following best describes your role at the spa where you work? (check one) Spa Owner Spa Director/Manager Independent Salon Owner/Manager Chain Salon Owner/Manager Medical Spa Owner/Manager Medical Spa Office Manager Medical Spa Retail/Product/Equipment Buyer Medical Personnel Plastic/Cosmetic Surgeon Dermatologist Cosmetologist Esthetician Massage Therapist Medical Spa Practitioner/Therapist School Instructor/Official Spa Consultant Student Office Manager/Support Staff Sales & Marketing Other (please specify) Question Title * 2. Please provide the 5 digit zip code for where the spa is located. Question Title * 3. How many treatment rooms are at this spa location? 1 to 4 rooms 5 to 10 rooms More than 10 rooms Question Title * 4. How many years has the spa been in operation? 0 to 2 years 3 to 6 years 7 to 9 years More than 10 years Question Title * 5. What is the total square footage of the spa? 0 to 2,000 2,001 to 4,000 4,001 to 10,000 More than 10,000 Question Title * 6. Please identify the spa as one of the following (check one). Single location spa Multiple location spa (2 to 5 locations) Chain spa (more than 5 locations) Question Title * 7. When will your spa next be renovated or expanded? 2019 2020 2021 2022 2023 Question Title * 8. Have you ever worked with a spa consultant (or do you plan to)? Yes No Question Title * 9. Which of the following best describes the spa? (check one) Day Spa and Salon Day Spa (no hair services offered) Destination Spa Resort/Hotel Spa Medical Spa Nail Salon Health/Fitness Club Spa Cruise Spa Dermatology/Cosmetic Surgery Practice Other (please specify) Question Title * 10. Please indicate: Decrease 11% or more Decrease 6-10% Decrease 1-5% 0% Increase 1-5% Increase 6-10% Increase 11% or more A. Revenue Change in 2018: A. Revenue Change in 2018: Decrease 11% or more A. Revenue Change in 2018: Decrease 6-10% A. Revenue Change in 2018: Decrease 1-5% A. Revenue Change in 2018: 0% A. Revenue Change in 2018: Increase 1-5% A. Revenue Change in 2018: Increase 6-10% A. Revenue Change in 2018: Increase 11% or more B. Anticipated Revenue Change in 2019: B. Anticipated Revenue Change in 2019: Decrease 11% or more B. Anticipated Revenue Change in 2019: Decrease 6-10% B. Anticipated Revenue Change in 2019: Decrease 1-5% B. Anticipated Revenue Change in 2019: 0% B. Anticipated Revenue Change in 2019: Increase 1-5% B. Anticipated Revenue Change in 2019: Increase 6-10% B. Anticipated Revenue Change in 2019: Increase 11% or more Question Title * 11. What is the approximate annual revenue of this spa? (check one) Less than $25,000 $25,001-$50,000 $50,001-$100,000 $100,001-$250,000 $250,001-$500,000 $500,001-$1 million $1 million-$5 million $5.1 million-$10 million More than $10 million Question Title * 12. What factors below are most likely to hamper your profitability in the coming year? (check all that apply) Ability to find employees Ability to develop leaders Retaining employees Insurance costs Government regulations Maintaining adequate cash flow Increased competition Supply costs State of the economy Keeping competitive pricing Unmanaged growth None of these Question Title * 13. Please rank the following services at your spa from 1-9 (1=top-grossing services) 1 2 3 4 5 6 7 8 9 Facial/Skincare Services 1 2 3 4 5 6 7 8 9 Body Care Services 1 2 3 4 5 6 7 8 9 Hair (Salon) Services 1 2 3 4 5 6 7 8 9 Massage Services 1 2 3 4 5 6 7 8 9 Nail Services 1 2 3 4 5 6 7 8 9 Retail Sales 1 2 3 4 5 6 7 8 9 Fitness/Exercise 1 2 3 4 5 6 7 8 9 Waxing 1 2 3 4 5 6 7 8 9 Other Next >>