Greenlane Medical Specialists Patient Feedback (2022)

Thank you for taking the time to provide us with your feedback.

We will use your feedback to help us constantly improve our services.

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	Excellent	Good	Neutral	Needs Improvement	Unsatisfactory
Booking process	Booking process Excellent	Booking process Good	Booking process Neutral	Booking process Needs Improvement	Booking process Unsatisfactory
Customer service	Customer service Excellent	Customer service Good	Customer service Neutral	Customer service Needs Improvement	Customer service Unsatisfactory
Information provided	Information provided Excellent	Information provided Good	Information provided Neutral	Information provided Needs Improvement	Information provided Unsatisfactory

Please let us know if there is anything we can improve on.

	Excellence	Good	Neutral	Needs Improvement	Unsatisfactory	N/A
Reception area	Reception area Excellence	Reception area Good	Reception area Neutral	Reception area Needs Improvement	Reception area Unsatisfactory	Reception area N/A
Courtesy of the receptionists	Courtesy of the receptionists Excellence	Courtesy of the receptionists Good	Courtesy of the receptionists Neutral	Courtesy of the receptionists Needs Improvement	Courtesy of the receptionists Unsatisfactory	Courtesy of the receptionists N/A
Waiting room set up	Waiting room set up Excellence	Waiting room set up Good	Waiting room set up Neutral	Waiting room set up Needs Improvement	Waiting room set up Unsatisfactory	Waiting room set up N/A
Clinic room set up	Clinic room set up Excellence	Clinic room set up Good	Clinic room set up Neutral	Clinic room set up Needs Improvement	Clinic room set up Unsatisfactory	Clinic room set up N/A
Doctor's helpfulness	Doctor's helpfulness Excellence	Doctor's helpfulness Good	Doctor's helpfulness Neutral	Doctor's helpfulness Needs Improvement	Doctor's helpfulness Unsatisfactory	Doctor's helpfulness N/A
Doctor was on schedule	Doctor was on schedule Excellence	Doctor was on schedule Good	Doctor was on schedule Neutral	Doctor was on schedule Needs Improvement	Doctor was on schedule Unsatisfactory	Doctor was on schedule N/A

Please let us know if there is anything we can improve on.

	Excellent	Good	Neutral	Needs Improvement	Unsatisfactory	N/A
Admitting on time	Admitting on time Excellent	Admitting on time Good	Admitting on time Neutral	Admitting on time Needs Improvement	Admitting on time Unsatisfactory	Admitting on time N/A
Process of your adminssion	Process of your adminssion Excellent	Process of your adminssion Good	Process of your adminssion Neutral	Process of your adminssion Needs Improvement	Process of your adminssion Unsatisfactory	Process of your adminssion N/A
Comfort of your procedure	Comfort of your procedure Excellent	Comfort of your procedure Good	Comfort of your procedure Neutral	Comfort of your procedure Needs Improvement	Comfort of your procedure Unsatisfactory	Comfort of your procedure N/A
Transition from theatre to recovery	Transition from theatre to recovery Excellent	Transition from theatre to recovery Good	Transition from theatre to recovery Neutral	Transition from theatre to recovery Needs Improvement	Transition from theatre to recovery Unsatisfactory	Transition from theatre to recovery N/A
Recovering area	Recovering area Excellent	Recovering area Good	Recovering area Neutral	Recovering area Needs Improvement	Recovering area Unsatisfactory	Recovering area N/A

please let us know if there is anything we can improve on.

	Excellent	Good	Neutral	Needs improvement	Unsatisfactory
Receptionists & Administrators	Receptionists & Administrators Excellent	Receptionists & Administrators Good	Receptionists & Administrators Neutral	Receptionists & Administrators Needs improvement	Receptionists & Administrators Unsatisfactory
Nursing	Nursing Excellent	Nursing Good	Nursing Neutral	Nursing Needs improvement	Nursing Unsatisfactory
Medical services	Medical services Excellent	Medical services Good	Medical services Neutral	Medical services Needs improvement	Medical services Unsatisfactory

Please let us know if there is anything we can improve on

Yes

N/A

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