Legal Literate Survey

Legal Literate is a plain English glossary app created by the Judicial Council on Cultural Diversity (JCCD) with the aim of assisting interpreters working with people with limited or no English proficiency in Australian courts and tribunals. The JCCD is considering updating Legal Literate and would like your thoughts and feedback about it. The following survey of 11 questions is designed to help us learn how the app is being used and how it might be improved. All responses will be anonymous and used only for internal JCCD research purposes.

1.Have you used the Legal Literate plain English glossary app before?

Yes

3.How many times would you estimate you have used Legal Literate?

Once

2-10 times

11-20 times

More than 20 times

4.In what contexts have you used Legal Literate?

Before interpreting in a court or tribunal or when preparing to interpret in a court or tribunal

While interpreting in court or tribunal proceedings

When on a break from interpreting in court or tribunal proceedings

Interpreting in a context other than in a court or tribunal

Other (please specify)

5.Does Legal Literate have all the terms you have searched for?

Yes

6.If you answered ‘No’ to Question 4, what terms or kinds of terms do you think Legal Literate should include the definitions for?

7.If you have used Legal Literate during a court or tribunal proceeding, what was your experience of using the app like, including any interactions with court or tribunal officers about your use of the app?

8.Please explain how or why your experience with using Legal Literate during a court or tribunal proceeding was how it was?

10.Please explain what you like or dislike about the navigation and user experience of Legal Literate:

11.What do you think would improve Legal Literate as a resource for interpreters in court and tribunal proceedings? What would you change about Legal Literate to make it more useful?