COVID-19 Impact Survey

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* 1. Rural/Urban Transit Property?

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* 2. Average daily ridership - FY19

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* 3. Suspended Service due to COVID-19?

Yes

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* 4. Date Suspended

Date / Time

Date

Time

AM/PM

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* 5. Providing PPE to drivers?

Yes

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* 6. Providing PPE to riders?

Yes

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* 7. Any Bus Modifications? Ex. Installed plexiglass shields around driver cab.

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* 8. Face covering enforcement?

Yes

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* 9. Face covering messaging. Ex We are posting signs on buses notifying riders of the need to wear a facial cover.

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* 10. Boarding/De-boarding change? Ex. We now require riders to enter through rear door when able.

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* 11. Collecting Transit Fare?

Yes

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* 12. Fare revenue change? Ex. We have suspended fare revenue until further notice/accepting contacless fare but not money.

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* 13. Cleaning protocol fixed route. Ex. Vehicles are wiped down at the end of each route run.

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* 14. Cleaning protocol demand response. Ex. Vehicles are wiped down after each rider exits.

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* 15. Offering delivery service?

Yes

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* 16. Changes for riders with disability? Ex. Will only transport one rider at a time in need of special accommodations?

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* 17. Workforce impact. Ex. Available staff reduction of 10%.

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* 18. Social distancing while seated. Ex. We have put placards on certain seats to promote required social distancing guidelines.

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* 19. Essential trip monitoring. Ex. We are not checking with riders to ensure purpose of trip is essential/we are only offering.

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* 20. Biohazard protocol. Ex. If a biohazard is detected, a route will be suspended until the bus has been thoroughly cleaned.

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* 21. Communicating with riders. Ex. Important updates related to COVID - 19 pandemic are shared on bus shelters, posted in vehicles and share on social media/paper

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* 22. Driver protocol for unruly riders. Ex. Drivers have been informed to not engage with unruly riders/Drivers will not proceed on route until unruly passenger leaves or is removed by law enforcement.

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* 23. Fixed route reduction? Ex. 20 min headways reduced to every hour/some service routes have been cut.

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* 24. Demand response reduction? Weekend service suspended/ weekday availability limited to 9a.m. - 3p.m.

COVID-19 Impact Survey

Rural/Urban

Question Title

* 1. Rural/Urban Transit Property?

Question Title

* 2. Average daily ridership - FY19

Question Title

* 3. Suspended Service due to COVID-19?

Question Title

* 4. Date Suspended

Question Title

* 5. Providing PPE to drivers?

Question Title

* 6. Providing PPE to riders?

Question Title

* 7. Any Bus Modifications? Ex. Installed plexiglass shields around driver cab.

Question Title

* 8. Face covering enforcement?

Question Title

* 9. Face covering messaging. Ex We are posting signs on buses notifying riders of the need to wear a facial cover.

Question Title

* 10. Boarding/De-boarding change? Ex. We now require riders to enter through rear door when able.

Question Title

* 11. Collecting Transit Fare?

Question Title

* 12. Fare revenue change? Ex. We have suspended fare revenue until further notice/accepting contacless fare but not money.

Question Title

* 13. Cleaning protocol fixed route. Ex. Vehicles are wiped down at the end of each route run.

Question Title

* 14. Cleaning protocol demand response. Ex. Vehicles are wiped down after each rider exits.

Question Title

* 15. Offering delivery service?

Question Title

* 16. Changes for riders with disability? Ex. Will only transport one rider at a time in need of special accommodations?

Question Title

* 17. Workforce impact. Ex. Available staff reduction of 10%.

Question Title

* 18. Social distancing while seated. Ex. We have put placards on certain seats to promote required social distancing guidelines.

Question Title

* 19. Essential trip monitoring. Ex. We are not checking with riders to ensure purpose of trip is essential/we are only offering.

Question Title

* 20. Biohazard protocol. Ex. If a biohazard is detected, a route will be suspended until the bus has been thoroughly cleaned.

Question Title

* 21. Communicating with riders. Ex. Important updates related to COVID - 19 pandemic are shared on bus shelters, posted in vehicles and share on social media/paper

Question Title

* 22. Driver protocol for unruly riders. Ex. Drivers have been informed to not engage with unruly riders/Drivers will not proceed on route until unruly passenger leaves or is removed by law enforcement.

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* 23. Fixed route reduction? Ex. 20 min headways reduced to every hour/some service routes have been cut.

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* 24. Demand response reduction? Weekend service suspended/ weekday availability limited to 9a.m. - 3p.m.

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* 25. Feedback or comments