XS Pharma Customer satisfaction survey
Customer satisfaction survey
It is very important for us to hear what you think about our products and services. We at XS Pharma want to ensure that we exceed the expectations of our customers and patients consistently.
1.
Please tell us who you are?
A consumer
A distributor
A pharmacist
Anonymous
2.
Which of the following options most closely aligns with your gender?
Woman
Man
Non-binary
A gender not listed here
Prefer not to answer
3.
How long have you been using or buying our products?
less than 12 months
Between 1 to 2 years
more than 02 Years
I am not using or buying your product.
4.
Which of the following product are you using / have you used?
Climux
Expectamed
Herbal Draught
MyHealth
Probio
Relevoderm
Slimz/Slim cut
ViralMed
Zoloc
Noolit
Sinoxit
Other (please specify)
5.
On a scale of 0 to 10,
How likely is it that you would recommend this product to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
6.
How would you rate the quality of our service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
7.
Are you satisfied with the safety and efficacy of the product/s used?
extremely satisfied
very satisfied
somewhat
not so satisfied
not satisfied at all
8.
Please help us to understand why you are not happy with the quality, safety and efficacy of the product? ... (only if applicable)
Odour
Taste
Colour
Side effects/Adverse reactions/Compromised health
Poor Labelling or Packaging quality
Manufacturing quality
danger to public
Other (please specify)
9.
Please add batch number and expiry date and / or comment on the experienced on using our product