Client Survey: Intake/Assessment

1.Overall, how would you rate the process of scheduling your appointment?
2.How was your experience with customer service? What did you think about the process of the appointment (scheduling appointment, reminders, session timeliness, etc)
Poor
Below Average
Average
Good
Excellent
3.How easy was it to find our location, or if you had a telehealth appointment, how easy was it to set up and complete your remote appointment?
Poor
Below Average
Average
Good
Excellent
4.What did you think of our location and space/offices, or if you had a telehealth appointment, how was your overall experience completing your appointment remotely?
Poor
Below Average
Average
Good
Excellent
5.How friendly was our staff?
Very unfriendly
Not friendly
Average
Friendly
Very friendly
6.Did you feel that your privacy was protected?
7.Did you feel our staff was caring and responsive to your needs?
8.What is your overall rating of the services you received?
Poor
Below Average
Average
Good
Excellent
9.Would you recommend Life Recovery Center to others?