iCreative Onsite Apple Technician Survey Question Title * 1. How likely is it that you would recommend iCreative to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. How long have you been a client of iCreative? This is my first time engaging iCreative Less than six months Six months to a year 1 - 2 years 3 or more years I haven't worked with iCreative yet OK Question Title * 3. Overall, how satisfied or dissatisfied are you with iCreative? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 4. How would you rate the service and effectiveness of the technician that came onsite, or that you worked with at iCreative? Excellent Above average Average Below average Poor Other (please specify) OK Question Title * 5. How would you describe the knowledge level of the technician that came Onsite? Excellent Above average Average Below average Poor Other (please specify) OK Question Title * 6. How well did the technician give you options or solutions that you were comfortable with? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 7. How responsive were we to the issue(s) that you called us about? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 8. Is there anything that we forgot to do when we worked with you? OK Question Title * 9. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 10. How likely are you to use our services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Other (please specify) OK Question Title * 11. Do you have any other comments, questions, or concerns? OK DONE