SurveyMonkey Powered Online Survey

Question Title

* 1. What is your age?

17 or younger

18-20

21-29

30-39

40-49

50-59

60 or older

Question Title

* 2. Are you male or female?

Male

Female

Question Title

* 3. What is your current position on board?

Question Title

* 4. What type of ship are you serving on currently?

Question Title

* 5. What are the last 3 ports your ship called at?

Port 1

Port 2

Port 3

Question Title

* 6. Below is a list of port based welfare services. How important are each of these to you?(Please tick one box for each service)

	Not important 1	2	3	4	Very important 5
Internet access	Internet access Not important 1	Internet access 2	Internet access 3	Internet access 4	Internet access Very important 5
Money Change	Money Change Not important 1	Money Change 2	Money Change 3	Money Change 4	Money Change Very important 5
Money Remittance	Money Remittance Not important 1	Money Remittance 2	Money Remittance 3	Money Remittance 4	Money Remittance Very important 5
On shore accommodation	On shore accommodation Not important 1	On shore accommodation 2	On shore accommodation 3	On shore accommodation 4	On shore accommodation Very important 5
Chaplaincy services (religious counselling, Mass, blessings etc)	Chaplaincy services (religious counselling, Mass, blessings etc) Not important 1	Chaplaincy services (religious counselling, Mass, blessings etc) 2	Chaplaincy services (religious counselling, Mass, blessings etc) 3	Chaplaincy services (religious counselling, Mass, blessings etc) 4	Chaplaincy services (religious counselling, Mass, blessings etc) Very important 5
Sport facilities	Sport facilities Not important 1	Sport facilities 2	Sport facilities 3	Sport facilities 4	Sport facilities Very important 5
Organised sightseeing	Organised sightseeing Not important 1	Organised sightseeing 2	Organised sightseeing 3	Organised sightseeing 4	Organised sightseeing Very important 5
Book/film exchange	Book/film exchange Not important 1	Book/film exchange 2	Book/film exchange 3	Book/film exchange 4	Book/film exchange Very important 5
Transport to town	Transport to town Not important 1	Transport to town 2	Transport to town 3	Transport to town 4	Transport to town Very important 5
Transport to seamen's club	Transport to seamen's club Not important 1	Transport to seamen's club 2	Transport to seamen's club 3	Transport to seamen's club 4	Transport to seamen's club Very important 5
Transport to shopping mall	Transport to shopping mall Not important 1	Transport to shopping mall 2	Transport to shopping mall 3	Transport to shopping mall 4	Transport to shopping mall Very important 5
Transport to place of worship (Temple/Mosque/Church)	Transport to place of worship (Temple/Mosque/Church) Not important 1	Transport to place of worship (Temple/Mosque/Church) 2	Transport to place of worship (Temple/Mosque/Church) 3	Transport to place of worship (Temple/Mosque/Church) 4	Transport to place of worship (Temple/Mosque/Church) Very important 5
Port based medical clinic	Port based medical clinic Not important 1	Port based medical clinic 2	Port based medical clinic 3	Port based medical clinic 4	Port based medical clinic Very important 5
International phone calls	International phone calls Not important 1	International phone calls 2	International phone calls 3	International phone calls 4	International phone calls Very important 5

Other, please comment on services you would like to have in ports

Question Title

* 7. How good are these services in the ports you have visited during your current contract? (Please tick one box for each service)

	Poor	Fair	Good	Excellent	N/A
Internet access	Internet access Poor	Internet access Fair	Internet access Good	Internet access Excellent	Internet access N/A
Money Change	Money Change Poor	Money Change Fair	Money Change Good	Money Change Excellent	Money Change N/A
Money Remittance	Money Remittance Poor	Money Remittance Fair	Money Remittance Good	Money Remittance Excellent	Money Remittance N/A
On shore accommodation	On shore accommodation Poor	On shore accommodation Fair	On shore accommodation Good	On shore accommodation Excellent	On shore accommodation N/A
Chaplaincy services (religious counselling, Mass, blessings etc)	Chaplaincy services (religious counselling, Mass, blessings etc) Poor	Chaplaincy services (religious counselling, Mass, blessings etc) Fair	Chaplaincy services (religious counselling, Mass, blessings etc) Good	Chaplaincy services (religious counselling, Mass, blessings etc) Excellent	Chaplaincy services (religious counselling, Mass, blessings etc) N/A
Sport facilities	Sport facilities Poor	Sport facilities Fair	Sport facilities Good	Sport facilities Excellent	Sport facilities N/A
Organised sightseeing	Organised sightseeing Poor	Organised sightseeing Fair	Organised sightseeing Good	Organised sightseeing Excellent	Organised sightseeing N/A
Book/film exchange	Book/film exchange Poor	Book/film exchange Fair	Book/film exchange Good	Book/film exchange Excellent	Book/film exchange N/A
Transport to town	Transport to town Poor	Transport to town Fair	Transport to town Good	Transport to town Excellent	Transport to town N/A
Transport to seamen's club	Transport to seamen's club Poor	Transport to seamen's club Fair	Transport to seamen's club Good	Transport to seamen's club Excellent	Transport to seamen's club N/A
Transport to shopping mall	Transport to shopping mall Poor	Transport to shopping mall Fair	Transport to shopping mall Good	Transport to shopping mall Excellent	Transport to shopping mall N/A
Transport to place of worship (Temple/Mosque/Church)	Transport to place of worship (Temple/Mosque/Church) Poor	Transport to place of worship (Temple/Mosque/Church) Fair	Transport to place of worship (Temple/Mosque/Church) Good	Transport to place of worship (Temple/Mosque/Church) Excellent	Transport to place of worship (Temple/Mosque/Church) N/A
Port based medical clinic	Port based medical clinic Poor	Port based medical clinic Fair	Port based medical clinic Good	Port based medical clinic Excellent	Port based medical clinic N/A
International Phone Calls	International Phone Calls Poor	International Phone Calls Fair	International Phone Calls Good	International Phone Calls Excellent	International Phone Calls N/A

Please leave a comment on the quality of services you have experienced

Question Title

* 8. When did you last see a seafarers' welfare worker (from a seamen's club or mission) aboard your vessel during your current contract?

Question Title

* 9. What did the seafarers' welfare worker do during his/her visit on board your vessel?

Question Title

* 10. What else could the seafarers' welfare worker have done which might have been more useful for you?

Question Title

* 11. Were you satisfied with the services you received during the visit from the seafarers' welfare worker?

Yes

Can you explain why?

Question Title

* 12. Do you know which organisation the seafarers' welfare worker was from?

Yes

If yes, please name the organisation.

Question Title

* 13. Have visits on-board your vessel by seafarers' welfare workers (from seamen's club or missions) been important to you?

Yes

Can you please explain why?

Question Title

* 14. How important is it to you to have seamen's clubs in ports that you visit?

Not important
1

Very important
5

Not important
1

Very important
5

Question Title

* 15. Is there any particular seamen's club(s) you would like to re-visit?

Yes

If yes, please name them (or the ports they are in).

Question Title

* 16. How much would you be willing to pay for the following services provided by seamen's clubs or missions?

	Not willing to pay	1 USD	5 USD	10 USD	25 USD	50 USD	more than 50 USD
Internet access (per hour)	Internet access (per hour) Not willing to pay	Internet access (per hour) 1 USD	Internet access (per hour) 5 USD	Internet access (per hour) 10 USD	Internet access (per hour) 25 USD	Internet access (per hour) 50 USD	Internet access (per hour) more than 50 USD
Money change	Money change Not willing to pay	Money change 1 USD	Money change 5 USD	Money change 10 USD	Money change 25 USD	Money change 50 USD	Money change more than 50 USD
Money remittance	Money remittance Not willing to pay	Money remittance 1 USD	Money remittance 5 USD	Money remittance 10 USD	Money remittance 25 USD	Money remittance 50 USD	Money remittance more than 50 USD
On shore accommodation	On shore accommodation Not willing to pay	On shore accommodation 1 USD	On shore accommodation 5 USD	On shore accommodation 10 USD	On shore accommodation 25 USD	On shore accommodation 50 USD	On shore accommodation more than 50 USD
Chaplaincy services (religious counselling, Mass, blessings etc)	Chaplaincy services (religious counselling, Mass, blessings etc) Not willing to pay	Chaplaincy services (religious counselling, Mass, blessings etc) 1 USD	Chaplaincy services (religious counselling, Mass, blessings etc) 5 USD	Chaplaincy services (religious counselling, Mass, blessings etc) 10 USD	Chaplaincy services (religious counselling, Mass, blessings etc) 25 USD	Chaplaincy services (religious counselling, Mass, blessings etc) 50 USD	Chaplaincy services (religious counselling, Mass, blessings etc) more than 50 USD
Sport facilities	Sport facilities Not willing to pay	Sport facilities 1 USD	Sport facilities 5 USD	Sport facilities 10 USD	Sport facilities 25 USD	Sport facilities 50 USD	Sport facilities more than 50 USD
Organised sightseeing	Organised sightseeing Not willing to pay	Organised sightseeing 1 USD	Organised sightseeing 5 USD	Organised sightseeing 10 USD	Organised sightseeing 25 USD	Organised sightseeing 50 USD	Organised sightseeing more than 50 USD
Book/film exchange	Book/film exchange Not willing to pay	Book/film exchange 1 USD	Book/film exchange 5 USD	Book/film exchange 10 USD	Book/film exchange 25 USD	Book/film exchange 50 USD	Book/film exchange more than 50 USD
Transport to town	Transport to town Not willing to pay	Transport to town 1 USD	Transport to town 5 USD	Transport to town 10 USD	Transport to town 25 USD	Transport to town 50 USD	Transport to town more than 50 USD
Transport to seamen's club	Transport to seamen's club Not willing to pay	Transport to seamen's club 1 USD	Transport to seamen's club 5 USD	Transport to seamen's club 10 USD	Transport to seamen's club 25 USD	Transport to seamen's club 50 USD	Transport to seamen's club more than 50 USD
Transport to shopping mall	Transport to shopping mall Not willing to pay	Transport to shopping mall 1 USD	Transport to shopping mall 5 USD	Transport to shopping mall 10 USD	Transport to shopping mall 25 USD	Transport to shopping mall 50 USD	Transport to shopping mall more than 50 USD
Transport to place of worship (Temple/Mosque/Church)	Transport to place of worship (Temple/Mosque/Church) Not willing to pay	Transport to place of worship (Temple/Mosque/Church) 1 USD	Transport to place of worship (Temple/Mosque/Church) 5 USD	Transport to place of worship (Temple/Mosque/Church) 10 USD	Transport to place of worship (Temple/Mosque/Church) 25 USD	Transport to place of worship (Temple/Mosque/Church) 50 USD	Transport to place of worship (Temple/Mosque/Church) more than 50 USD
Port based medical clinic	Port based medical clinic Not willing to pay	Port based medical clinic 1 USD	Port based medical clinic 5 USD	Port based medical clinic 10 USD	Port based medical clinic 25 USD	Port based medical clinic 50 USD	Port based medical clinic more than 50 USD
International phone calls	International phone calls Not willing to pay	International phone calls 1 USD	International phone calls 5 USD	International phone calls 10 USD	International phone calls 25 USD	International phone calls 50 USD	International phone calls more than 50 USD

Any comments?

Question Title

* 17. How do you communicate with people at home, while you are away at sea? Choose all that apply

Mobile phone calls

Mobile text messages

Satellite phone on board

Telephone from phone boxes in ports

Telephone from seamen's club

Emails from aboard ship

Emails from seamen's club

Instant messaging over the internet (WhatsApp, FaceBook etc.)

Skype or other VOIP services

Other (please specify)

Question Title

* 18. On average, how much is your monthly communication cost in USD?

under 10

10 to 50

51 to 100

101 to 150

151 to 200

Over 200

I don't know

Question Title

* 19. Do you have access to internet on board?

Yes, but limited (text only email)

Yes, unlimited (emails with attachments, Facebook)

Question Title

* 20. How many times have you had shore leave during the last 4 weeks that you have been on board?

None

Once

Twice

Three times

Four times

Five times or more

Question Title

* 21. Have you been outside the port area on shore leave during the last 4 weeks?

Yes

Question Title

* 22. If you went beyond the port gates, which form of transport did you use? Choose all that apply

I have not had any shore leave during the last 4 weeks

Transport by the agent

Transport by the seamen's club

Public transport

Taxi

Bicycle

Walk

Other (please specify)

Question Title

* 23. On average how long is the turnaround time in port of your current or last ship?

Less than 6 hours

Between 6 and 12 hours

Between 12 and 24 hours

Between 24 and 36

More than 36 hours

Question Title

* 24. What are the main reasons for not going ashore? (choose all that apply)

I don't know the port area

I don't know about transport availability

No visa

I have to work on board

Turnaround time is too short

I can't get shore pass from the authorities

It's too expensive to go ashore

Other (please specify)

Question Title

* 25. Given a choice, while on shore leave, what would you prefer to do?

Visit a cafe` or a bar with free WI-Fi

Visit a seamen's club with free Wi-FI

Visit a shopping mall

Question Title

* 1. What is your age?

Question Title

* 2. Are you male or female?

Question Title

* 3. What is your current position on board?

Question Title

* 4. What type of ship are you serving on currently?

Question Title

* 5. What are the last 3 ports your ship called at?

Question Title

* 6. Below is a list of port based welfare services. How important are each of these to you?(Please tick one box for each service)

Question Title

* 7. How good are these services in the ports you have visited during your current contract? (Please tick one box for each service)

Question Title

* 8. When did you last see a seafarers' welfare worker (from a seamen's club or mission) aboard your vessel during your current contract?

Question Title

* 9. What did the seafarers' welfare worker do during his/her visit on board your vessel?

Question Title

* 10. What else could the seafarers' welfare worker have done which might have been more useful for you?

Question Title

* 11. Were you satisfied with the services you received during the visit from the seafarers' welfare worker?

Question Title

* 12. Do you know which organisation the seafarers' welfare worker was from?

Question Title

* 13. Have visits on-board your vessel by seafarers' welfare workers (from seamen's club or missions) been important to you?

Question Title

* 14. How important is it to you to have seamen's clubs in ports that you visit?

Question Title

* 15. Is there any particular seamen's club(s) you would like to re-visit?

Question Title

* 16. How much would you be willing to pay for the following services provided by seamen's clubs or missions?

Question Title

* 17. How do you communicate with people at home, while you are away at sea? Choose all that apply

Question Title

* 18. On average, how much is your monthly communication cost in USD?

Question Title

* 19. Do you have access to internet on board?

Question Title

* 20. How many times have you had shore leave during the last 4 weeks that you have been on board?

Question Title

* 21. Have you been outside the port area on shore leave during the last 4 weeks?

Question Title

* 22. If you went beyond the port gates, which form of transport did you use? Choose all that apply

Question Title

* 23. On average how long is the turnaround time in port of your current or last ship?

Question Title

* 24. What are the main reasons for not going ashore? (choose all that apply)

Question Title

* 25. Given a choice, while on shore leave, what would you prefer to do?

Question Title

* 26. Which services or facilities could improve your well-being on board your ship?

Question Title

* 27. Which services or facilities could improve your well-being while you are in port?