Greyhound Post Purchase Survey Question Title * 1. Please rate your overall experience on Greyhound.com OK Question Title * 2. How much do you agree with the following statements? Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree N/A Greyhound.com is easy to navigate Greyhound.com is easy to navigate Strongly Disagree Greyhound.com is easy to navigate Somewhat Disagree Greyhound.com is easy to navigate Neither Agree nor Disagree Greyhound.com is easy to navigate Somewhat Agree Greyhound.com is easy to navigate Strongly Agree Greyhound.com is easy to navigate N/A I like the design of Greyhound.com I like the design of Greyhound.com Strongly Disagree I like the design of Greyhound.com Somewhat Disagree I like the design of Greyhound.com Neither Agree nor Disagree I like the design of Greyhound.com Somewhat Agree I like the design of Greyhound.com Strongly Agree I like the design of Greyhound.com N/A Greyhound.com gives me ideas of new cities to explore Greyhound.com gives me ideas of new cities to explore Strongly Disagree Greyhound.com gives me ideas of new cities to explore Somewhat Disagree Greyhound.com gives me ideas of new cities to explore Neither Agree nor Disagree Greyhound.com gives me ideas of new cities to explore Somewhat Agree Greyhound.com gives me ideas of new cities to explore Strongly Agree Greyhound.com gives me ideas of new cities to explore N/A I can easily find information about Greyhound policies and services I can easily find information about Greyhound policies and services Strongly Disagree I can easily find information about Greyhound policies and services Somewhat Disagree I can easily find information about Greyhound policies and services Neither Agree nor Disagree I can easily find information about Greyhound policies and services Somewhat Agree I can easily find information about Greyhound policies and services Strongly Agree I can easily find information about Greyhound policies and services N/A OK Question Title * 3. Are you aware of any of the features offered by Greyhound listed below Bus Tracker Greyhound Mobile App Greyhound Road Rewards Loyalty Program One-Click Payment Multiple Payment Types (Credit/Debit Card, Cash, Pay Near Me, etc.) Ability to Store Payment Information None of the Above OK Question Title * 4. How likely is it that you would recommend Greyhound to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 5. Do you have any additional feedback to provide about your experience on Greyhound.com? OK DONE
