ACCESSIBILITY SURVEY:
Are we accessible?

Thank you for completing this survey.

Your answers are confidential and will be used by Goodwill to better serve you.

Question Title

* 1. Architecture

	Yes	No	Not Sure
Goodwill's building is easy for me to get in and out of.	Goodwill's building is easy for me to get in and out of. Yes	Goodwill's building is easy for me to get in and out of. No	Goodwill's building is easy for me to get in and out of. Not Sure
The building interior is safe and easy for me to move around in.	The building interior is safe and easy for me to move around in. Yes	The building interior is safe and easy for me to move around in. No	The building interior is safe and easy for me to move around in. Not Sure

Question Title

* 2. Attitude

	Yes	No	Not Sure
Goodwill staff are respectful and treat me fairly.	Goodwill staff are respectful and treat me fairly. Yes	Goodwill staff are respectful and treat me fairly. No	Goodwill staff are respectful and treat me fairly. Not Sure
I feel like a partner in my services and feel a sense of empowerment.	I feel like a partner in my services and feel a sense of empowerment. Yes	I feel like a partner in my services and feel a sense of empowerment. No	I feel like a partner in my services and feel a sense of empowerment. Not Sure

Question Title

* 3. Communication

	Yes	No	Do Not Need/Use
I'm aware that Goodwill provides communication assistance in the form of TTY/TDD and language interpreters when requested.	I'm aware that Goodwill provides communication assistance in the form of TTY/TDD and language interpreters when requested. Yes	I'm aware that Goodwill provides communication assistance in the form of TTY/TDD and language interpreters when requested. No	I'm aware that Goodwill provides communication assistance in the form of TTY/TDD and language interpreters when requested. Do Not Need/Use
Goodwill's website is user friendly and provides information in an understandable format.	Goodwill's website is user friendly and provides information in an understandable format. Yes	Goodwill's website is user friendly and provides information in an understandable format. No	Goodwill's website is user friendly and provides information in an understandable format. Do Not Need/Use

Question Title

* 4. Community

	Yes	No	Not Sure
Goodwill staff provides resources and supports to help me overcome barriers that make it difficult to fully participate in the community, i.e., shopping, recreation, and appointments.	Goodwill staff provides resources and supports to help me overcome barriers that make it difficult to fully participate in the community, i.e., shopping, recreation, and appointments. Yes	Goodwill staff provides resources and supports to help me overcome barriers that make it difficult to fully participate in the community, i.e., shopping, recreation, and appointments. No	Goodwill staff provides resources and supports to help me overcome barriers that make it difficult to fully participate in the community, i.e., shopping, recreation, and appointments. Not Sure

Question Title

* 5. Environment

	Yes	No	Not Sure
Goodwill's office and training area is pleasant and has appropriate lighting, smells, temperature, noise levels, furniture placement, and emergency signage.	Goodwill's office and training area is pleasant and has appropriate lighting, smells, temperature, noise levels, furniture placement, and emergency signage. Yes	Goodwill's office and training area is pleasant and has appropriate lighting, smells, temperature, noise levels, furniture placement, and emergency signage. No	Goodwill's office and training area is pleasant and has appropriate lighting, smells, temperature, noise levels, furniture placement, and emergency signage. Not Sure
I feel that Goodwill places confidentiality as a priority.	I feel that Goodwill places confidentiality as a priority. Yes	I feel that Goodwill places confidentiality as a priority. No	I feel that Goodwill places confidentiality as a priority. Not Sure

Question Title

* 6. Financial

	Yes	No	Not Sure
Goodwill was able to provide me with appropriate services, supports and resources.	Goodwill was able to provide me with appropriate services, supports and resources. Yes	Goodwill was able to provide me with appropriate services, supports and resources. No	Goodwill was able to provide me with appropriate services, supports and resources. Not Sure

Question Title

* 7. Technology

	Yes	No	Not Sure
Goodwill has up-to-date tools and technology which meet my needs.	Goodwill has up-to-date tools and technology which meet my needs. Yes	Goodwill has up-to-date tools and technology which meet my needs. No	Goodwill has up-to-date tools and technology which meet my needs. Not Sure

Question Title

* 8. Transportation

	Yes	No	Not Sure
Goodwill is accessible to public transportation, provides adequate parking, and a safe path to the building.	Goodwill is accessible to public transportation, provides adequate parking, and a safe path to the building. Yes	Goodwill is accessible to public transportation, provides adequate parking, and a safe path to the building. No	Goodwill is accessible to public transportation, provides adequate parking, and a safe path to the building. Not Sure
Goodwill provides adequate information regarding transportation options.	Goodwill provides adequate information regarding transportation options. Yes	Goodwill provides adequate information regarding transportation options. No	Goodwill provides adequate information regarding transportation options. Not Sure

Question Title

* 9. Employment

	Yes	No	N/A
If Goodwill helped you find a job did we take into consideration your request for work accommodations such as: flexible scheduling, assistive technology and other equipment needs?	If Goodwill helped you find a job did we take into consideration your request for work accommodations such as: flexible scheduling, assistive technology and other equipment needs? Yes	If Goodwill helped you find a job did we take into consideration your request for work accommodations such as: flexible scheduling, assistive technology and other equipment needs? No	If Goodwill helped you find a job did we take into consideration your request for work accommodations such as: flexible scheduling, assistive technology and other equipment needs? N/A

Question Title

* 10. Are there other ways Goodwill can be more accessible in serving you and your needs?