Fiscal Year 2023 Division of Addiction Services (DAS) Consumer Satisfaction Survey

Dear Consumer:

The purpose of this survey is to find out what you think about CODI services.  Please complete this survey. 
This survey is anonymous, but you may include your name if you wish. 
If you have any questions please call Paul D’Acunto, Quality Improvement Specialist at 609-965-6871.

Thank you for taking the time to complete this survey.

Sincerely,

Linda Carney
President / CEO

Question Title

* 1. Staff is helpful, friendly, and polite.

Question Title

* 2. I feel comfortable expressing my opinions and sharing input with staff.

Question Title

* 3.  There are several different ways to offer feedback about the programs including suggestion box, satisfaction survey, house meeting, and website.

Question Title

* 4. Using the phone system to contact staff was simple and current with common technology standards.

Question Title

* 5. Searching the website for location, contact information, services available, hours of operation, or performance outcome measures was easily accessible.

Question Title

* 6. Using person centered planning, I am actively involved in developing my treatment plan.

Question Title

* 7. Staff helps me work on my treatment plan goals.  

Question Title

* 8. Staff is sensitive to my cultural and/or religious beliefs and practices.

Question Title

* 9. I understand my rights including the grievance procedure.

Question Title

* 10. My quality of life has improved since being in the program.

Question Title

* 11. The program has assisted me with my recovery goals.

Question Title

* 12. The program meets my needs.

Question Title

* 13. I am more independent now than before coming to CODI.

Question Title

* 14. I would recommend the program to others.

Question Title

* 15. Please rate overall quality of services.

Question Title

* 16. What do we do best?

Question Title

* 17. What can we improve?

T