Fiscal Year 2023 Adult Training Services (ATS) Satisfaction Survey

CAREER OPPORTUNITY DEVELOPMENT, INC. (CODI)
901 Atlantic Ave, Egg Harbor City, NJ 08210

Dear Consumer:
 
This survey aims to find out what you think about CODI services.  Please complete the survey below and return it in the envelope provided.  You may also complete the survey online at www.njcodi.org under “Online Surveys.”  Select “FY 2023 OES Satisfaction Survey” and follow the prompts.  This survey is anonymous, but you may include your name if you wish.  If you have any questions, please call Paul D’Acunto, Quality Improvement Specialist, at 609-965-6871.
 
Thank you for taking the time to complete this survey.
 
Sincerely,
 
Linda Carney                                   
President / CEO      

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* 1. Staff is helpful, friendly and polite.

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* 2. I feel comfortable expressing my opinions and sharing input to staff.

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* 3. There are several different ways to offer feedback about the programs including suggestion box, satisfaction survey, house meeting, and website.

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* 4. Using the phone system to contact staff was simple and current with common technology standards.

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* 5. Searching the website for location, contact information, services available, hours of operation, or performance outcome measures was easily accessible.

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* 6. Using person-centered planning, I am actively involved in developing my treatment plan.

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* 7. Staff helps me work on my treatment plan goals.  

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* 8. Staff is sensitive to my cultural and/or religious beliefs and practices.

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* 9. I understand my rights, including the grievance procedure.

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* 10. My quality of life has improved since being in the program.

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* 11. I am satisfied with the safety and comfort of my work area.

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* 12. The property and location are easily accessible for my needs.

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* 13. I am satisfied with the amount of work available.

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* 14. I am satisfied with the vocational training when no work is available.

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* 15. If you had a special need, reasonable accommodations were attempted or made.

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* 16. The program meets my needs.

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* 17. In the event of an emergency, I can access health and safety information for safe evacuation or other emergency situations.

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* 18. I would recommend the program to others.

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* 19. Please rate the overall quality of services.

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* 20. What do we do best?

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* 21. How can we improve?

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