Exit Your Experience: The Thanksgiving Play Question Title * 1. How was your experience at The Thanksgiving Play? Excellent Above Average Average Below Average Poor Not Applicable Overall experience Overall experience Excellent Overall experience Above Average Overall experience Average Overall experience Below Average Overall experience Poor Overall experience Not Applicable Customer service Customer service Excellent Customer service Above Average Customer service Average Customer service Below Average Customer service Poor Customer service Not Applicable Quality of performance Quality of performance Excellent Quality of performance Above Average Quality of performance Average Quality of performance Below Average Quality of performance Poor Quality of performance Not Applicable Comfort of venue Comfort of venue Excellent Comfort of venue Above Average Comfort of venue Average Comfort of venue Below Average Comfort of venue Poor Comfort of venue Not Applicable Please let us know what you enjoyed and what we can do in the future to improve your experience: Question Title * 2. Did you stay overnight in a hotel or other lodging venue when you attended the performance? If so, where? Yes No If so, where? Question Title * 3. Tacoma Arts Live is the pulse of the city, where the community can come to connect and is a major part of the revitalization of Downtown Tacoma's Theater District. Please share which local restaurants or businesses you visited before/after the show. Question Title * 4. Where did you park while you attended the performance? Pay Lot Street Parking Other (public transportation, walking, etc.) Question Title * 5. How did you purchase your tickets? By phone In person Online Through the mail Other Question Title * 6. How would you describe the ease of ordering tickets (by phone, in person, by mail or online)? Extremely accessible and informative Accessible and informative Difficult and confusing to navigate Extremely difficult and confusing to navigate Non applicable Question Title * 7. On a scale of 1 to 5, 1 as extremely dissatisfied to 5 as extremely satisfied, please rate the following: 1 2 3 4 5 How satisfied are you with the customer service you received? How satisfied are you with the customer service you received? 1 How satisfied are you with the customer service you received? 2 How satisfied are you with the customer service you received? 3 How satisfied are you with the customer service you received? 4 How satisfied are you with the customer service you received? 5 Question Title * 8. How far in advance do you typically plan your arts/entertainment activities? Just a few days 1 week 2 weeks 2 weeks to 1 month 1-3 months early More than 3 months Question Title * 9. If you are not a Tacoma Arts Live Contributor, are you interested in receiving information about supporting Tacoma Arts Live? Yes No I am already a Contributor! Question Title * 10. What performers would you like to see at Tacoma Arts Live? Please list at least one, and up to three. 1. 2. 3. Question Title * 11. How do you prefer to learn about events at Tacoma Arts Live? Tacoma Arts Live direct mail Tacoma Arts Live e-news Tacoma Arts Live website Social Media Radio Newspaper/Magazine Print Ads Online Calendars Word of Mouth Other (please specify) Question Title * 12. Based on advertising and the description in promotional materials, was this production what you were expecting? YES NO Comments: Question Title * 13. Please select all social media that you use regularly: Facebook Twitter Instagram LinkedIn Other If you said Other, please specify: Question Title * 14. Do you have an additional memory or experience you would like to share with Tacoma Arts Live? It can be about any of the venues, previous performances, or the role of the arts in our community. Question Title * 15. Would you like to receive information on volunteering at Tacoma Arts Live? Yes No Question Title * 16. Would you like to be informed about community dialogues and other opportunities to engage with Tacoma Arts Live? Yes No Question Title * 17. On a scale of 1 to 5, 1 as highly unlikely to 5 as highly likely, please rate the following: 1 2 3 4 5 How likely are you to recommend Tacoma Arts Live to a friend? How likely are you to recommend Tacoma Arts Live to a friend? 1 How likely are you to recommend Tacoma Arts Live to a friend? 2 How likely are you to recommend Tacoma Arts Live to a friend? 3 How likely are you to recommend Tacoma Arts Live to a friend? 4 How likely are you to recommend Tacoma Arts Live to a friend? 5 I feel proud to be a Tacoma Arts Live patron and supporter I feel proud to be a Tacoma Arts Live patron and supporter 1 I feel proud to be a Tacoma Arts Live patron and supporter 2 I feel proud to be a Tacoma Arts Live patron and supporter 3 I feel proud to be a Tacoma Arts Live patron and supporter 4 I feel proud to be a Tacoma Arts Live patron and supporter 5 Question Title * 18. Which age range best describes you: Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 19. Many thanks for taking the time to share your experience and help us better serve you. You may be contacted by the Tacoma Arts Live Customer Service team as a follow up to this survey. 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