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Case Managers Survey

This survey is for those involved in case management - from RTW Coordinators to Insurance case managers to Rehabilitation professionals.  

Feel free to send this survey link to your team members or others undertaking case management activities.  

We want to know what you need to know about case management - AND - what do those above or below you in the organisational chain need to know. Your answers will inform what we research and write about in RTW Matters.

This survey will take approximately 5 minutes to complete.

Feel free to answer with or without comments in the 'Any comments?' fields. 

Thank you. The Return to Work Matters Team

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* 1. How well do you feel you have been trained in case management?

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* 2. How well has your training covered the technical aspects of your role (eg complying with legislation, scheme rules, decision making processes) ?

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* 3. How well has your training covered 'soft skills' such as communication, influence, engaging people?

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* 4. What would you like to learn more about regarding case management?

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* 5. Does your organisation have a regular time for case discussions, to learn from each other?

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* 6. Does your organisation have a system for mentoring?

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* 7. What is your typical case load (full time equivalent)?

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* 8. Do you consider you have sufficient time to do your job effectively?

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* 9. How long have you been in the industry?

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* 10. How long do you expect to stay in the industry, do you see this as long term?

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* 11. Do you consider your salary level is adequate for your skills and expertise?

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* 12. Does your salary influence your decision to stay or leave the industry?

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* 13. What are the barriers that limit your success?

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* 14. What do you find most rewarding in your role?

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* 15. Please tell us about yourself - what is your role? 

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* 16. Where are you based?

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