Cotswold District Council Planning Service Customer Questionnaire Question Title * 1. For what purpose have you contacted the Planning Service (Please tick at least one) Planning applications (including listed building consent etc) Tree works application Enforcement Pre-application advice Other Question Title * 2. In what capacity did you contact the Planning Service? I am... The applicant for the planning permission etc The agent for planning permission etc A member of the general public A parish or town councillor A district councillor A consultee Other Question Title * 3. Was the amount and quality of information provided on our website / application forms sufficient to enable you to "help/serve yourself"? Yes No Neither Not applicable Question Title * 4. If you did ask for help from CDC staff, was it? Excellent Good Acceptable Poor Not applicable Question Title * 5. If you submitted a planning application or similar, were you asked to provide any additional information before the decision was made? Yes No Not applicable Question Title * 6. How well do you think you were kept informed about the progress of your application / request / concern? Excellent Good Average Poor Question Title * 7. Was the time taken to handle your application / request / concern? Excellent Good Average Poor Question Title * 8. Do you think that Council staff worked with you positively, effectively and fairly? Yes No Neither Not applicable Question Title * 9. Were you satisfied with the outcome of your application / request / concern? Yes No Neither Non applicable Question Title * 10. If you made an application, was it successful? Yes No Not applicable Question Title * 11. Have you contacted the Planning Service at Cotswold District Council within the last 2 years? Yes No Question Title * 12. Do you think that the Planning Service is now... Better than before Same as before Worse than before Question Title * 13. Any additional comments or feedback that you would like to make? Question Title * 14. Contact details (optional):We may need to contact you to give you feedback so please fill in your contact details below. Any information you give will be kept confidential. Your name Your email address Your telephone number Done