NEW CLIENT FEEDBACK SURVEY

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* 1. How likely is it that you would recommend Vera Salon to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with the services you've received at Vera Salon?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. Which of the following words would you use to describe our services? Select all that apply.

Consistent

High quality

Useful

Unique

Great results for the investment

Overpriced

Impractical

Inconsistent

Life Changing

Unreliable

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* 4. How well do our products + services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How would you rate the quality of the products + services?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. What type of music do you prefer during your appointment?

Relaxing + Calm Music

The latest top hits

Jazz

Upbeat + Fun

Don't have a preference

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* 7. How responsive have we been to your questions or concerns about our products or services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 8. How would you rate your first experience at Vera Salon?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

If we could improve, tell us how!

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* 9. How likely are you to visit our salon or purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 10. Who was your hair artist and how would you describe your experience with them overall? Feel free to give us any feedback, questions, or concerns you may have. We truly want to hear from you!