Receiving education/training related to the outsourcing of business processes or IT services
Receiving education/training related to the outsourcing of business processes or IT services Low
Receiving education/training related to the outsourcing of business processes or IT services Medium
Receiving education/training related to the outsourcing of business processes or IT services High
Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services
Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services Low
Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services Medium
Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services High
Speaking with a peer in the industry that has begun outsourcing to the LatAm region
Speaking with a peer in the industry that has begun outsourcing to the LatAm region Low
Speaking with a peer in the industry that has begun outsourcing to the LatAm region Medium
Speaking with a peer in the industry that has begun outsourcing to the LatAm region High
Understanding the sourcing options/talent available/provider capabilities from a specific location
Understanding the sourcing options/talent available/provider capabilities from a specific location Low
Understanding the sourcing options/talent available/provider capabilities from a specific location Medium
Understanding the sourcing options/talent available/provider capabilities from a specific location High
Understanding how to launch a program
Understanding how to launch a program Low
Understanding how to launch a program Medium
Understanding how to launch a program High
Managing risk
Managing risk Low
Managing risk Medium
Managing risk High
Hearing industry specific issues
Hearing industry specific issues Low
Hearing industry specific issues Medium
Hearing industry specific issues High
Discussing cybersecurity
Discussing cybersecurity Low
Discussing cybersecurity Medium
Discussing cybersecurity High
Identifying outsourcing locations
Identifying outsourcing locations Low
Identifying outsourcing locations Medium
Identifying outsourcing locations High
Understanding how to best identify and/or engage providers
Understanding how to best identify and/or engage providers Low
Understanding how to best identify and/or engage providers Medium
Understanding how to best identify and/or engage providers High
Creating a culture of compliance and partnership
Creating a culture of compliance and partnership Low
Creating a culture of compliance and partnership Medium
Creating a culture of compliance and partnership High