GNTC Financial Aid Survey This survey is completely anonymous and is intended to provide the GNTC Financial Aid department with information so that we may continue to become more efficient and to improve customer service. Your help is greatly appreciated, thank you. Question Title * 1. Please select the campus location you will be attending? Floyd County Gordon County Whitfield/Murray County Walker County Polk County Question Title * 2. What is your preferred method for obtaining information about your Financial Aid? Telephone GNTC Student E-mail BannerWeb Social Media Websites Going to the Financial Aid Department in-person Question Title * 3. How often do you use your preferred method to obtain information about your Financial Aid? Never Daily Weekly Once per semester More than once per semester Question Title * 4. The Financial Aid staff are responsive to my requests for information and assistance. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 5. My overall experience with the Financial Aid office at GNTC has been a pleasant one. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 6. Would you prefer to have Financial Aid notifications sent to your personal email account? e.g. Yahoo, GMAIL or other Email Account. Yes No Question Title * 7. Would you like to have Financial Aid notifications sent to your cell phone via text message? Yes No Do not have a cell phone with text message capability Question Title * 8. How effective is BannerWeb for reviewing your student Financial Aid information? Extremely Effective Very Effective Moderately Effective Slightly Effective Not at all effective Question Title * 9. Please provide us with additional comments on topics not covered by this survey. Done
