1.What is your name? (Optional)

2.Name of your business (Optional)

*3.Which state or territory are you in.(Required.)

ACT

NSW

NT

QLD

SA

TAS

VIC

WA

*4.Your role in the business (we assume all of the below involves estimating or managing estimators)(Required.)

Owner

Manager

Estimator

*5.Does your shop have one or more OEM approvals?(Required.)

Yes

No

*6.Before 1 July 2022 how did you access repair methods? (You can select more than one)(Required.)

Got them from the dealer

Got them from the manufacturer

E-Scribe

Ezi-methods

I didn't use them

*7.If your dealers used to give you repair methods free when you bought OEM parts are they now charging you?(Required.)

Yes

No

The majority of dealers are now charging

The minority of dealers are now charging

I never/hardly ever got repair methods from dealerships

*8.Since 1 July have you tried to access repair methods through the AASRA website?(Required.)

Yes

No

*9.Did you find it easy to register?(Required.)

Yes

No

I haven't tried

*10.Do you/your estimators obtain and read the repair method before you estimate a job?(Required.)

Yes

No

Most of the time

Hardly ever

*11.Have you been asked to obtain OEM repair methods by any insurer?(Required.)

Yes

No

*12.If you have had to pay for repair methods from the OEM has an insurer refused to pay and if so which ones?(Required.)

I haven't paid for any repair methods from the OEM

IAG (CGU, Coles, Insurance Australia, Lumley, NRMA, Swann Insurance, Wesfarmers, SGIO, ROLLiN, RACV)

Suncorp (AAMI, AAI, AMP, Bingle, GIO, APIA CIL, Shannons, Just Cars)

Auto & General (Budget Direct, 1st for Women, Australia Post, Virgin Money)

Hollard Insurance (Comminsure, Progressive, Real Insurance, Woolworths, Australia Seniors, Huddle, Open)

Hello Claims

QBE (Stella, Elders)

Stella

Youi

Allianz

RACQ

RAA

RAC

RACT

Zurich

Famous

Other (please specify)

13.Please list any insurers who have paid for OEM repair methods when you have included them in the quote/invoice.