Byers Automotive Exit Survey - Toyota Question Title * 1. Which one of the Byers' Locations did you visit? Byers Chevrolet Byers Chrysler-Dodge-Jeep-Ram Byers Imports Byers Volvo Byers Ford Byers Toyota Byers Dublin Subaru Byers Outlet Byers Mazda Question Title * 2. Your Zip Code Question Title * 3. Your City Question Title * 4. Please tell us about yourself: Male Female Gender Gender Male Gender Female Question Title * 5. Age Group 16-24 25-34 35-44 45-54 55-64 65+ Age Group Age Group 16-24 Age Group 25-34 Age Group 35-44 Age Group 45-54 Age Group 55-64 Age Group 65+ Question Title * 6. Please tell us about the vehicle of Interest New Used Year, Make, Model Question Title * 7. What did you do during your visit? Purchase Lease Test Drive Get Info Other Question Title * 8. What Advertising prompted you to visit us? (ie: Newspaper, Radio, TV...) 1 2 3 Question Title * 9. What other dealership(s) did you visit before coming to us? Dealership 1 Dealership 2 Dealership 3 Question Title * 10. What radio station(s) do you listen to? Radio Station Station 1 WCOL-92.3 wQEL-92.7 WLZT-93.3 WQIO-93.7 WKKJ-94.3 WDIF-94.3 WSNY-94.7 WHOK-95.5 WLVQ-96.3 WBNS-97.1 HALS-97.9 MORNING ZOO WNCI-97.9 WYKL-98.7 WBZX-99.7 WCLT-100.3 WNKO-101.7 WFXN-102.3 WJZA-103.5 WCVO-104.9 WFJX-105.7 WMRN-106.9 WAZU-107.1 WCKX-107.5 WODB-107.9 WTVN-610 AM WTVH-790 AM WRFD-880 AM WMNI-920 AM WTPG-1230 AM WMAN-1400 AM WBNS-1460 AM OTHER Station 1 Radio Station menu Station 2 WCOL-92.3 wQEL-92.7 WLZT-93.3 WQIO-93.7 WKKJ-94.3 WDIF-94.3 WSNY-94.7 WHOK-95.5 WLVQ-96.3 WBNS-97.1 HALS-97.9 MORNING ZOO WNCI-97.9 WYKL-98.7 WBZX-99.7 WCLT-100.3 WNKO-101.7 WFXN-102.3 WJZA-103.5 WCVO-104.9 WFJX-105.7 WMRN-106.9 WAZU-107.1 WCKX-107.5 WODB-107.9 WTVN-610 AM WTVH-790 AM WRFD-880 AM WMNI-920 AM WTPG-1230 AM WMAN-1400 AM WBNS-1460 AM OTHER Station 2 Radio Station menu Station 3 WCOL-92.3 wQEL-92.7 WLZT-93.3 WQIO-93.7 WKKJ-94.3 WDIF-94.3 WSNY-94.7 WHOK-95.5 WLVQ-96.3 WBNS-97.1 HALS-97.9 MORNING ZOO WNCI-97.9 WYKL-98.7 WBZX-99.7 WCLT-100.3 WNKO-101.7 WFXN-102.3 WJZA-103.5 WCVO-104.9 WFJX-105.7 WMRN-106.9 WAZU-107.1 WCKX-107.5 WODB-107.9 WTVN-610 AM WTVH-790 AM WRFD-880 AM WMNI-920 AM WTPG-1230 AM WMAN-1400 AM WBNS-1460 AM OTHER Station 3 Radio Station menu Question Title * 11. What time do you normally listen to the radio? 6am-10am 10am-3pm 3pm-7pm 7pm-12am 12am-6am Station 1 Station 1 6am-10am Station 1 10am-3pm Station 1 3pm-7pm Station 1 7pm-12am Station 1 12am-6am Station 2 Station 2 6am-10am Station 2 10am-3pm Station 2 3pm-7pm Station 2 7pm-12am Station 2 12am-6am Station 3 Station 3 6am-10am Station 3 10am-3pm Station 3 3pm-7pm Station 3 7pm-12am Station 3 12am-6am Question Title * 12. What News Channel(s) do you watch? NEWS CHANNEL NEWS CHANNEL 1 CNN MSNBC ESPN CNBC WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS 10TV WTTE-FOX 28 OTHER FOX NEWS NEWS CHANNEL 1 NEWS CHANNEL menu NEWS CHANNEL 2 CNN MSNBC ESPN CNBC WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS 10TV WTTE-FOX 28 OTHER FOX NEWS NEWS CHANNEL 2 NEWS CHANNEL menu NEWS CHANNEL 3 CNN MSNBC ESPN CNBC WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS 10TV WTTE-FOX 28 OTHER FOX NEWS NEWS CHANNEL 3 NEWS CHANNEL menu Question Title * 13. What Times do you normally watch the NEWS? 5am 6am 7am Noon 4pm 5pm 6pm 9pm 10pm 11pm News Channel 1 News Channel 1 5am News Channel 1 6am News Channel 1 7am News Channel 1 Noon News Channel 1 4pm News Channel 1 5pm News Channel 1 6pm News Channel 1 9pm News Channel 1 10pm News Channel 1 11pm News Channel 2 News Channel 2 5am News Channel 2 6am News Channel 2 7am News Channel 2 Noon News Channel 2 4pm News Channel 2 5pm News Channel 2 6pm News Channel 2 9pm News Channel 2 10pm News Channel 2 11pm News Channel 3 News Channel 3 5am News Channel 3 6am News Channel 3 7am News Channel 3 Noon News Channel 3 4pm News Channel 3 5pm News Channel 3 6pm News Channel 3 9pm News Channel 3 10pm News Channel 3 11pm Question Title * 14. What TV Station(s) do you watch? TV STATION TV STATION 1 ESPN DISCOVERY HISTORY HGTV TNT TBS WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS WTTE-FOX28 WWHO-CW COLUMBUS WSFJ-TBN WOSU-OSU OTHER TV STATION 1 TV STATION menu TV STATION 2 ESPN DISCOVERY HISTORY HGTV TNT TBS WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS WTTE-FOX28 WWHO-CW COLUMBUS WSFJ-TBN WOSU-OSU OTHER TV STATION 2 TV STATION menu TV STATION 3 ESPN DISCOVERY HISTORY HGTV TNT TBS WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS WTTE-FOX28 WWHO-CW COLUMBUS WSFJ-TBN WOSU-OSU OTHER TV STATION 3 TV STATION menu TV STATION 4 ESPN DISCOVERY HISTORY HGTV TNT TBS WCMH-NBC 4 WSYX-ABC 6 WBNS-CBS WTTE-FOX28 WWHO-CW COLUMBUS WSFJ-TBN WOSU-OSU OTHER TV STATION 4 TV STATION menu Question Title * 15. What time do you normally watch TV? 6am-9am 9am-3pm 3pm-5pm 5pm-7pm 7pm-10pm 10pm-12am 12am-6am TV Station 1 TV Station 1 6am-9am TV Station 1 9am-3pm TV Station 1 3pm-5pm TV Station 1 5pm-7pm TV Station 1 7pm-10pm TV Station 1 10pm-12am TV Station 1 12am-6am TV Station 2 TV Station 2 6am-9am TV Station 2 9am-3pm TV Station 2 3pm-5pm TV Station 2 5pm-7pm TV Station 2 7pm-10pm TV Station 2 10pm-12am TV Station 2 12am-6am TV Station 3 TV Station 3 6am-9am TV Station 3 9am-3pm TV Station 3 3pm-5pm TV Station 3 5pm-7pm TV Station 3 7pm-10pm TV Station 3 10pm-12am TV Station 3 12am-6am TV Station 4 TV Station 4 6am-9am TV Station 4 9am-3pm TV Station 4 3pm-5pm TV Station 4 5pm-7pm TV Station 4 7pm-10pm TV Station 4 10pm-12am TV Station 4 12am-6am Question Title * 16. Do you have? Satellite Cable Neither Question Title * 17. What newspaper(s)/trade magazine(s) did you consult when making an automotive decision? Newspaper/Trade Magazine 1 Newspaper/Trade Magazine 2 Newspaper/Trade Magazine 3 Question Title * 18. If you do receive the newspaper, which day(s) do you receive it? Mon Tues Wed Thurs Fri Sat Sun What Days? What Days? Mon What Days? Tues What Days? Wed What Days? Thurs What Days? Fri What Days? Sat What Days? Sun What Days? What Days? Mon What Days? Tues What Days? Wed What Days? Thurs What Days? Fri What Days? Sat What Days? Sun What Days? What Days? Mon What Days? Tues What Days? Wed What Days? Thurs What Days? Fri What Days? Sat What Days? Sun Question Title * 19. What Website(s) if any did you visit/shop for your vehicle before coming to us? Webiste 1 Website 2 Website 3 Question Title * 20. What kind of information did you look for on the internet? Vehicle Prices Vehicle Features Vehicle/VIN History Make/Model Comparison Calculate Trade-In Value Vehicle Ratings Monthly Payment Calculations Find A Local Dealer Vehicle Deals/Promotions Factory Options Interest Rates Credit Score Question Title * 21. On a scale of 1 to 10 (10 being the MOST IMPORTANT) please rate the following factors indicating importance during your decision making process. 10 9 8 7 6 5 4 3 2 1 Vehicle Price Vehicle Price 10 Vehicle Price 9 Vehicle Price 8 Vehicle Price 7 Vehicle Price 6 Vehicle Price 5 Vehicle Price 4 Vehicle Price 3 Vehicle Price 2 Vehicle Price 1 Vehicle in Stock Vehicle in Stock 10 Vehicle in Stock 9 Vehicle in Stock 8 Vehicle in Stock 7 Vehicle in Stock 6 Vehicle in Stock 5 Vehicle in Stock 4 Vehicle in Stock 3 Vehicle in Stock 2 Vehicle in Stock 1 Dealer location Dealer location 10 Dealer location 9 Dealer location 8 Dealer location 7 Dealer location 6 Dealer location 5 Dealer location 4 Dealer location 3 Dealer location 2 Dealer location 1 Salesperson Salesperson 10 Salesperson 9 Salesperson 8 Salesperson 7 Salesperson 6 Salesperson 5 Salesperson 4 Salesperson 3 Salesperson 2 Salesperson 1 Service Department Service Department 10 Service Department 9 Service Department 8 Service Department 7 Service Department 6 Service Department 5 Service Department 4 Service Department 3 Service Department 2 Service Department 1 Question Title * 22. Have you previously purchased or serviced a vehicle at this dealership or ANY Byers' location? Yes No Done