GCWW DIST01

GCWW Repair Services Survey

At Greater Cincinnati Water Works (GCWW), our Mission is to provide the highest quality water service to our customers.
This includes our Repair Services.

Recently, a GCWW Repair Service Representative was working in your home/area. We would appreciate your feedback regarding how well we met your expectations during our visit. Please take a few minutes to complete this survey.

THANK YOU!

Question Title

* 1. Please rate the overall quality of service performed.
(Consider accuracy, punctuality, knowledge, cooperation and professionalism.)

Excellent

Very Good

Good

Fair

Poor

Question Title

* 2. Please rate the overall level of courtesy.
(Consider friendliness and attentiveness.)

Excellent

Very Good

Good

Fair

Poor

Question Title

* 3. Was the problem solved?

Yes

Question Title

* 4. If you marked “No”, please explain:

Question Title

* 5. Any additional comments?

Question Title

* 6. Contact Information in case we need to get in touch with you:

Name

Email Address

Primary Phone Number

Address 1

Address 2

City/Town

State

ZIP

Business (if applicable)

Question Title

* 1. Please rate the overall quality of service performed. (Consider accuracy, punctuality, knowledge, cooperation and professionalism.)

Question Title

* 2. Please rate the overall level of courtesy. (Consider friendliness and attentiveness.)

Question Title

* 3. Was the problem solved?

Question Title

* 4. If you marked “No”, please explain:

Question Title

* 5. Any additional comments?

Question Title

* 6. Contact Information in case we need to get in touch with you:

* 1. Please rate the overall quality of service performed.
(Consider accuracy, punctuality, knowledge, cooperation and professionalism.)

* 2. Please rate the overall level of courtesy.
(Consider friendliness and attentiveness.)