Attrition Survey

We are sorry to hear that you have chosen to end your membership with Gulf Coast Educators FCU. We value your opinion, and hope to use your experience to help improve our products and service in the future.

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* 1. Can you tell us the reason(s) you chose to end your membership with Gulf Coast Educators FCU? Choose all that apply.

Moved out of area

Did not use account

Sought better rates on deposits

Sought better rates on loans

Sought lower fees

Dissatisfied with service

Other (please specify)

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* 2. How long had you been a member with Gulf Coast Educators FCU?

Less than six months

Six months to a year

1 - 2 years

3 - 5 years

More than five years

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* 3. What changes would you suggest to improve our member service?

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* 4. How likely is it that you would recommend Gulf Coast Educators FCU to a friend or colleague?

Not at all likely

Extremely likely

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* 5. If you have any additional comments, questions, or concerns, you may list them here. Please include your contact information if you would like to receive a response.

Thank you for taking the time to complete this survey. We wish you well and hope to see you again in the future!