IGEA COVID-19 Survey

The outbreak of COVID-19 has led to an unprecedented change in the way businesses operate, including those in the games industry.

It is crucial that we understand the impacts the situation is having on our industry, how you believe it may affect you in the mid to long-term and what measures you need from Government to support you as effectively as possible.

Importantly, we’re looking for responses from a wide range of games industry businesses - whether IGEA members or not - so we can build a robust picture of how coronavirus is affecting the sector and liaise with government stakeholders accordingly.

Please complete this survey by COB, Thursday 9th of April and help guide our engagement and support.

Please note: all information provided will be treated in strict confidence and will only be used in an anonymised fashion in our work with government departments. We may contact you to follow up on your response if we think we can offer support or have any questions.

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* 1. Please let us know who's answering this survey:

Your Name

Company

Job Title

Size of company (approx. no. of employees)

State you are based in

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* 2. Broadly speaking, what is the role of your company:

Game developer

Game publisher

Game business support service (PR, legal, etc)

Esports

Distributor

Other (please specify)

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* 3. In the immediate term, how has your revenue been affected?

Reduced

Remained stable

Increased

Unsure / too early to tell

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* 4. Thinking of different revenue streams, how has each been affected:

	Reduced	Remained stable	Increased	Unsure / too early to tell	N/A
Sales revenues	Sales revenues Reduced	Sales revenues Remained stable	Sales revenues Increased	Sales revenues Unsure / too early to tell	Sales revenues N/A
Contractual revenues	Contractual revenues Reduced	Contractual revenues Remained stable	Contractual revenues Increased	Contractual revenues Unsure / too early to tell	Contractual revenues N/A
Live events revenues (e.g. esports)	Live events revenues (e.g. esports) Reduced	Live events revenues (e.g. esports) Remained stable	Live events revenues (e.g. esports) Increased	Live events revenues (e.g. esports) Unsure / too early to tell	Live events revenues (e.g. esports) N/A
Access to finance (e.g. loans, private investment, government funding)	Access to finance (e.g. loans, private investment, government funding) Reduced	Access to finance (e.g. loans, private investment, government funding) Remained stable	Access to finance (e.g. loans, private investment, government funding) Increased	Access to finance (e.g. loans, private investment, government funding) Unsure / too early to tell	Access to finance (e.g. loans, private investment, government funding) N/A

Other (please specify)

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* 5. If your immediate contractual revenue is reduced, what are the main causes?

Loss of contracts

Inability to fulfil contracts

Delays to contracts

Other (please specify)

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* 6. In the immediate term, how have your costs been affected (e.g. staffing-related or remote working transition costs etc.)

More costs

Same costs

Less costs

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* 7. What impact, if any, do you anticipate if current conditions last for another six months?

No impact

Cashflow issues

Difficulties accessing funding

Increased revenue

Decreased revenue

Increased staffing

Decreased staffing

Change of business model

Other (please specify)

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* 8. Is your business at risk of closure?

No, we are confident for the forseeable future

Potentially, we are very uncertain at present

Not in the immediate term, but we have serious concerns about the year ahead

Yes, we are at risk of imminent closure

Other (please specify)

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* 9. If your business is at risk of closure, please outline your main areas of concern here:

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* 10. In the immediate term, are you making staff cutbacks or redundancies in your business?

No, we are not making any changes at this time

Potentially, we are uncertain at this time

Not in the immediate term, but have concerns about the year ahead

Yes, we are looking to reduce non-critical and non-permanent staff

Yes, we are looking make cutbacks or redundancies across all staff

Other (please specify)

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* 11. if you are planning redundancies, please outline the anticipated number or percentage reduction of your workforce:

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* 12. Has your business had to bring forward, postpone or cancel a product or event launch?

Yes, we have brought forward

Yes, we have had to cancel

Yes, we have had to postpone or delay

Unsure / too early to tell

n/a

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* 13. Do you have plans in place for your staff to work remotely?

No, we are not planning for our staff to work remotely

Yes, we plan for some staff to work remotely but some are still required in the office for essential work

Yes, we plan for all staff to work remotely, or they are doing so already

My business usually operates remotely

Other (please specify)

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* 14. What additional support does your business need to enable remote work for your staff:

	Not a concern	Needed for some roles	Needed for all roles
Equipment	Equipment Not a concern	Equipment Needed for some roles	Equipment Needed for all roles
Improved home internet access	Improved home internet access Not a concern	Improved home internet access Needed for some roles	Improved home internet access Needed for all roles
Network / infrastructure (e.g. server access, security)	Network / infrastructure (e.g. server access, security) Not a concern	Network / infrastructure (e.g. server access, security) Needed for some roles	Network / infrastructure (e.g. server access, security) Needed for all roles
Practical advice	Practical advice Not a concern	Practical advice Needed for some roles	Practical advice Needed for all roles
Resources for supporting staff's mental health	Resources for supporting staff's mental health Not a concern	Resources for supporting staff's mental health Needed for some roles	Resources for supporting staff's mental health Needed for all roles

Other (please specify)

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* 15. What impacts is remote working having on your businesses' productivity?

No impact

Some impact, operational activity is more difficult

Significant impact, deadlines and project timelines are much harder to meet

Critical impact, projects and contracts are failing or may fail soon

Unsure / too early to tell

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* 16. Has the cancelling or postponement of events, such as business trips, tradeshows or marketing events, caused you to incur a direct or downstream financial loss? (e.g. not being able to recoup the expense or lost contracts etc.)

Yes

Unsure/too early to tell

If yes, please outline the amount of financial loss incurred and if you were able to absorb the cost.

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* 17. Overall, is the Government doing enough to support your organisation? (If you are unsure what support is available, please consult our stimulus packages tables for federal, state-based and city-based initiatives.)

	Federal Government	State Government	Local Government
Yes, the response is great	Yes, the response is great Federal Government	Yes, the response is great State Government	Yes, the response is great Local Government
Many issues addressed	Many issues addressed Federal Government	Many issues addressed State Government	Many issues addressed Local Government
A few issues addressed	A few issues addressed Federal Government	A few issues addressed State Government	A few issues addressed Local Government
No, very little support	No, very little support Federal Government	No, very little support State Government	No, very little support Local Government
Unsure/too early to tell	Unsure/too early to tell Federal Government	Unsure/too early to tell State Government	Unsure/too early to tell Local Government

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* 18. What more should the Government be doing to help support your business in the immediate terms (If you are unsure what support is available, please consult our stimulus packages tables for federal, state-based and city-based initiatives.)

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* 19. From a business perspective, what impact of COVID-19 or the government’s response are you most concerned about?

Inability to travel

Shutdown of physical retail games stores

Disruption of supply chains

Reduced consumer spending

Other (please specify)

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100% of survey complete.