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Help us Strive for Excellence in Everything we do!

We did it! We made it through another crazy year and we hope that our team has helped you manage your stress, feel supported and energized! As always, Customer Service is our number one priority. Please tell us what we're doing well - it brings us so much joy to hear about the things you really appreciate. Please also take the time to tell us what we could do better. We value personal growth and development and know that we must always strive to improve.

Thank you so much for helping us continue to improve and service you,

Your NW Personal Training Family.

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* 1. Please rate the following aspects of our business.

  You need some serious help! Not so Hot! You're Average You're better than Most! You Rock!
Customer Service
Overall Cleanliness and Appearance
Scheduling Accuracy 
Virtual Group fitness classes
In Person Group fitness classes
Overall workouts with us
Customer Service Reps

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* 2. If we are average or below in any of these categories, what could we do better for accommodate you?

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* 3. Do you feel good enough about our facility, team, programs, and the services we offer that you would refer your family and friends to us?

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* 4. Can you think of anyone who could benefit from our services? Share the rewards you’ve discovered from living fit, and be an inspiration to someone you care about. Receive a $25 NWPT Gift Card for inspiring a new client to come in for an Initial Complimentary Private Training session. If your friend enrolls in our Group Training program and/or purchases a package of Personal Training, you will receive another $25 NWPT Gift Card and a 30-minute Private Training session.

So for each new client, you bring us, you can earn up to $90 in NWPT money and services.

Provide their contact information and we will reach out to them! 

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* 5. Have you been coming to the facility for in-person training?

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* 6. If you have been coming into our facility for your workouts, do you feel safe and protected with our current Covid-19 protocols?

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* 7. If you haven't been coming in, have you tried virtual training?

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* 8. If you have left us this year, is there anything we can do to win you back?

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