Qualicum Beach Memorial Golf Course (QBMGC)
food & beverage (F&B) renewal survey.

What would you like in a new restaurant ?

As you may know, Thalassa restaurant at QBMGC will be closing in September 2024. This will create an opportunity for new restauranteurs to take over F&B operations at the course, hopefully building on the success of the last 14 years. As the board undertakes the process to replace the F&B operation in the fall 2024, we would first like to hear from all stakeholders (members and public golfers, community diners, tourists and visitors) their expectations and potential level of support for a new restaurant operation.

All information collected will be anonymous and reported back only as summary information. Likewise, comments will not be attributed to any individual and only reported back as a summary list. All information will only be used for the purpose intended, which is to inform the board of the stakeholders preferences.

Please answer any or all of the following questions to help us to better plan the future of food & beverage operations at QBMGC. The survey should take about 10 minutes, perhaps longer depending on your comments. If you wish not to comment or don't wish to respond to certain questions, just leave them blank and skip to the next one.

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100% of survey complete.

Question Title

1. Are you currently a member of Qualicum Beach Memorial Golf Club?

Yes

Question Title

2. What is your gender?

Female

Male

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3. What is your age?

Under 25

25-40

41-55

56-70

Over 70

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4. Do you use the existing restaurant ?(Thalassa)

Yes

Question Title

5. How satisfied are you with the current restaurant operations?

Very satisfied

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Very dissatisfied

Very satisfied

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Very dissatisfied

Question Title

6. If you do support the restaurant, how often? (pick all that apply)

1 time per week

2 times per week

3 or more times per week

whenever I play golf

socially, when I'm not playing golf

Other (please specify)

Question Title

7. If you do not support the restaurant, why not? (pick all that apply)

I/we just come to play golf

I/we don't eat out at restaurants

I/we don't live nearby (within 15-20km)

I/we find the prices expensive

I/we don't like the menu offerings

I/we don't like the atmosphere

I/we don't like the service

Other (please specify)

Question Title

8. Please indicate the degree to which you agree or disagree with the following statement:

The QBMGC board's goal in replacing the F & B operation should be to provide a casual style dining experience, in a contemporary, warm and relaxed atmosphere. There will be seated table service, offering quality food, and an affordable menu populated with familiar fare, a mix of classic cuisine, and a variety of drinks and dishes the general membership and community enjoy.

Strongly Agree

Agree

Neither agree or disagree

Disagree

Strongly Disagree

Strongly Agree

Agree

Neither agree or disagree

Disagree

Strongly Disagree

Question Title

9. Please indicate the degree to which you agree or disagree with the following statements:

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
QBMGC should contract out the F&B operation to an independent leasee> (Current model)	QBMGC should contract out the F&B operation to an independent leasee> (Current model) Strongly Agree	QBMGC should contract out the F&B operation to an independent leasee> (Current model) Agree	QBMGC should contract out the F&B operation to an independent leasee> (Current model) Neither Agree or Disagree	QBMGC should contract out the F&B operation to an independent leasee> (Current model) Disagree	QBMGC should contract out the F&B operation to an independent leasee> (Current model) Strongly Disagree
QBMGC should take over running the F&B operations themselves. (new model)	QBMGC should take over running the F&B operations themselves. (new model) Strongly Agree	QBMGC should take over running the F&B operations themselves. (new model) Agree	QBMGC should take over running the F&B operations themselves. (new model) Neither Agree or Disagree	QBMGC should take over running the F&B operations themselves. (new model) Disagree	QBMGC should take over running the F&B operations themselves. (new model) Strongly Disagree

Question Title

10. Please rate each factor regarding "Atmosphere" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

	1	2	3	4	5
Decor & design	Decor & design 1	Decor & design 2	Decor & design 3	Decor & design 4	Decor & design 5
Lighting	Lighting 1	Lighting 2	Lighting 3	Lighting 4	Lighting 5
Noise level	Noise level 1	Noise level 2	Noise level 3	Noise level 4	Noise level 5
Comfortable temperature	Comfortable temperature 1	Comfortable temperature 2	Comfortable temperature 3	Comfortable temperature 4	Comfortable temperature 5
Cleanliness	Cleanliness 1	Cleanliness 2	Cleanliness 3	Cleanliness 4	Cleanliness 5

Question Title

11. Please rate each factor regarding "menu" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

	1	2	3	4	5
Quality and freshness of food	Quality and freshness of food 1	Quality and freshness of food 2	Quality and freshness of food 3	Quality and freshness of food 4	Quality and freshness of food 5
Variety of food options	Variety of food options 1	Variety of food options 2	Variety of food options 3	Variety of food options 4	Variety of food options 5
Presentation	Presentation 1	Presentation 2	Presentation 3	Presentation 4	Presentation 5
Dietary accommodations	Dietary accommodations 1	Dietary accommodations 2	Dietary accommodations 3	Dietary accommodations 4	Dietary accommodations 5
Wine and beer/liquor selection	Wine and beer/liquor selection 1	Wine and beer/liquor selection 2	Wine and beer/liquor selection 3	Wine and beer/liquor selection 4	Wine and beer/liquor selection 5
Daily or seasonal specials	Daily or seasonal specials 1	Daily or seasonal specials 2	Daily or seasonal specials 3	Daily or seasonal specials 4	Daily or seasonal specials 5

Question Title

12. Please rate each factor regarding "Value" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

	1	2	3	4	5
Price	Price 1	Price 2	Price 3	Price 4	Price 5
Portion size	Portion size 1	Portion size 2	Portion size 3	Portion size 4	Portion size 5
Complimentary extras	Complimentary extras 1	Complimentary extras 2	Complimentary extras 3	Complimentary extras 4	Complimentary extras 5

Question Title

13. Please rate each factor regarding "Service" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important)

	1	2	3	4	5
Speed of service	Speed of service 1	Speed of service 2	Speed of service 3	Speed of service 4	Speed of service 5
Knowledgeable servers	Knowledgeable servers 1	Knowledgeable servers 2	Knowledgeable servers 3	Knowledgeable servers 4	Knowledgeable servers 5
Courteous, helpful servers	Courteous, helpful servers 1	Courteous, helpful servers 2	Courteous, helpful servers 3	Courteous, helpful servers 4	Courteous, helpful servers 5

Question Title

14. Are the current restaurant operating hours convenient for you?

Yes, they suit my needs.

No, they should be open more hours, or more days per week.

Question Title

15. Please indicate your probable use of the following food and beverage options:

	Very often	Often	Sometimes	Rarely	Never
Full breakfast service	Full breakfast service Very often	Full breakfast service Often	Full breakfast service Sometimes	Full breakfast service Rarely	Full breakfast service Never
Continental breakfast service	Continental breakfast service Very often	Continental breakfast service Often	Continental breakfast service Sometimes	Continental breakfast service Rarely	Continental breakfast service Never
Grab & go beverage/ sandwich/ hot dog/ snack bar	Grab & go beverage/ sandwich/ hot dog/ snack bar Very often	Grab & go beverage/ sandwich/ hot dog/ snack bar Often	Grab & go beverage/ sandwich/ hot dog/ snack bar Sometimes	Grab & go beverage/ sandwich/ hot dog/ snack bar Rarely	Grab & go beverage/ sandwich/ hot dog/ snack bar Never
Full lunch service w/ daily specials	Full lunch service w/ daily specials Very often	Full lunch service w/ daily specials Often	Full lunch service w/ daily specials Sometimes	Full lunch service w/ daily specials Rarely	Full lunch service w/ daily specials Never
Happy Hour appy's	Happy Hour appy's Very often	Happy Hour appy's Often	Happy Hour appy's Sometimes	Happy Hour appy's Rarely	Happy Hour appy's Never
Mobile food & beverage service (on-course golf cart)	Mobile food & beverage service (on-course golf cart) Very often	Mobile food & beverage service (on-course golf cart) Often	Mobile food & beverage service (on-course golf cart) Sometimes	Mobile food & beverage service (on-course golf cart) Rarely	Mobile food & beverage service (on-course golf cart) Never
Pizza service	Pizza service Very often	Pizza service Often	Pizza service Sometimes	Pizza service Rarely	Pizza service Never
Take out service	Take out service Very often	Take out service Often	Take out service Sometimes	Take out service Rarely	Take out service Never
Nine & Dine special	Nine & Dine special Very often	Nine & Dine special Often	Nine & Dine special Sometimes	Nine & Dine special Rarely	Nine & Dine special Never
Full dinner service w/ daily specials	Full dinner service w/ daily specials Very often	Full dinner service w/ daily specials Often	Full dinner service w/ daily specials Sometimes	Full dinner service w/ daily specials Rarely	Full dinner service w/ daily specials Never
Special events (Seasonal - live music - fun nights)	Special events (Seasonal - live music - fun nights) Very often	Special events (Seasonal - live music - fun nights) Often	Special events (Seasonal - live music - fun nights) Sometimes	Special events (Seasonal - live music - fun nights) Rarely	Special events (Seasonal - live music - fun nights) Never
Catered events (weddings, graduations, memorial services, etc.)	Catered events (weddings, graduations, memorial services, etc.) Very often	Catered events (weddings, graduations, memorial services, etc.) Often	Catered events (weddings, graduations, memorial services, etc.) Sometimes	Catered events (weddings, graduations, memorial services, etc.) Rarely	Catered events (weddings, graduations, memorial services, etc.) Never

Please comment on any other services you would use if available:

Question Title

16. Typically, how often would you purchase the following foods for lunch or dinner?

	Every Day	1-3 days per week	Once per month	Twice per month	Would not purchase
Cold Deli Sandwiches	Cold Deli Sandwiches Every Day	Cold Deli Sandwiches 1-3 days per week	Cold Deli Sandwiches Once per month	Cold Deli Sandwiches Twice per month	Cold Deli Sandwiches Would not purchase
Hot, grilled or panini sandwiches	Hot, grilled or panini sandwiches Every Day	Hot, grilled or panini sandwiches 1-3 days per week	Hot, grilled or panini sandwiches Once per month	Hot, grilled or panini sandwiches Twice per month	Hot, grilled or panini sandwiches Would not purchase
Any type of "Burger"	Any type of "Burger" Every Day	Any type of "Burger" 1-3 days per week	Any type of "Burger" Once per month	Any type of "Burger" Twice per month	Any type of "Burger" Would not purchase
Pizza	Pizza Every Day	Pizza 1-3 days per week	Pizza Once per month	Pizza Twice per month	Pizza Would not purchase
Fish (salmon, cod, halibut)	Fish (salmon, cod, halibut) Every Day	Fish (salmon, cod, halibut) 1-3 days per week	Fish (salmon, cod, halibut) Once per month	Fish (salmon, cod, halibut) Twice per month	Fish (salmon, cod, halibut) Would not purchase
Shareable appetizers (Wings, dry ribs, flatbreads, etc.)	Shareable appetizers (Wings, dry ribs, flatbreads, etc.) Every Day	Shareable appetizers (Wings, dry ribs, flatbreads, etc.) 1-3 days per week	Shareable appetizers (Wings, dry ribs, flatbreads, etc.) Once per month	Shareable appetizers (Wings, dry ribs, flatbreads, etc.) Twice per month	Shareable appetizers (Wings, dry ribs, flatbreads, etc.) Would not purchase
Deep fries foods (Fries, onion rings, Calamari, etc.)	Deep fries foods (Fries, onion rings, Calamari, etc.) Every Day	Deep fries foods (Fries, onion rings, Calamari, etc.) 1-3 days per week	Deep fries foods (Fries, onion rings, Calamari, etc.) Once per month	Deep fries foods (Fries, onion rings, Calamari, etc.) Twice per month	Deep fries foods (Fries, onion rings, Calamari, etc.) Would not purchase
Home-style foods ( pot pies, meatloaf, etc.)	Home-style foods ( pot pies, meatloaf, etc.) Every Day	Home-style foods ( pot pies, meatloaf, etc.) 1-3 days per week	Home-style foods ( pot pies, meatloaf, etc.) Once per month	Home-style foods ( pot pies, meatloaf, etc.) Twice per month	Home-style foods ( pot pies, meatloaf, etc.) Would not purchase
Vegetarian or vegan	Vegetarian or vegan Every Day	Vegetarian or vegan 1-3 days per week	Vegetarian or vegan Once per month	Vegetarian or vegan Twice per month	Vegetarian or vegan Would not purchase
Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.)	Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.) Every Day	Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.) 1-3 days per week	Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.) Once per month	Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.) Twice per month	Entree Salads ( chicken Caesar, spinach seafood, southwest salad, etc.) Would not purchase
Soups	Soups Every Day	Soups 1-3 days per week	Soups Once per month	Soups Twice per month	Soups Would not purchase
Specialty coffees, teas	Specialty coffees, teas Every Day	Specialty coffees, teas 1-3 days per week	Specialty coffees, teas Once per month	Specialty coffees, teas Twice per month	Specialty coffees, teas Would not purchase

Other favorite foods? (please specify)

Qualicum Beach Memorial Golf Course (QBMGC)
food & beverage (F&B) renewal survey.

What would you like in a new restaurant ?

Question Title

1. Are you currently a member of Qualicum Beach Memorial Golf Club?

Question Title

2. What is your gender?

Question Title

3. What is your age?

Question Title

4. Do you use the existing restaurant ?(Thalassa)

Question Title

5. How satisfied are you with the current restaurant operations?

Question Title

6. If you do support the restaurant, how often? (pick all that apply)

Question Title

7. If you do not support the restaurant, why not? (pick all that apply)

Question Title

Question Title

9. Please indicate the degree to which you agree or disagree with the following statements:

Question Title

10. Please rate each factor regarding "Atmosphere" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

Question Title

11. Please rate each factor regarding "menu" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

Question Title

12. Please rate each factor regarding "Value" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

Question Title

13. Please rate each factor regarding "Service" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important)

Question Title

14. Are the current restaurant operating hours convenient for you?

Question Title

15. Please indicate your probable use of the following food and beverage options:

Question Title

16. Typically, how often would you purchase the following foods for lunch or dinner?

Question Title

17. Please list any building or patio improvement that you would like to see.

Question Title

18. In your opinion, are there any current barriers (physical or cultural) that would prevent the successful operation of a new restaurant?

Question Title

19. Please list any suggestions or general comments on replacing the food & beverage operations at QBMGC:

Qualicum Beach Memorial Golf Course (QBMGC) food & beverage (F&B) renewal survey.

What would you like in a new restaurant ?

Question Title

1. Are you currently a member of Qualicum Beach Memorial Golf Club?

Question Title

2. What is your gender?

Question Title

3. What is your age?

Question Title

4. Do you use the existing restaurant ?(Thalassa)

Question Title

5. How satisfied are you with the current restaurant operations?

Question Title

6. If you do support the restaurant, how often? (pick all that apply)

Question Title

7. If you do not support the restaurant, why not? (pick all that apply)

Question Title

Question Title

9. Please indicate the degree to which you agree or disagree with the following statements:

Question Title

10. Please rate each factor regarding "Atmosphere" that you think creates an excellent dining experience. ( 1 being least important, 5 being most important )

Question Title

11. Please rate each factor regarding "menu" that you think creates an excellent dining experience. ( 1 being least important, 5 being most important )

Question Title

12. Please rate each factor regarding "Value" that you think creates an excellent dining experience.( 1 being least important, 5 being most important )

Question Title

13. Please rate each factor regarding "Service" that you think creates an excellent dining experience.( 1 being least important, 5 being most important)

Question Title

14. Are the current restaurant operating hours convenient for you?

Question Title

15. Please indicate your probable use of the following food and beverage options:

Question Title

16. Typically, how often would you purchase the following foods for lunch or dinner?

Question Title

17. Please list any building or patio improvement that you would like to see.

Question Title

18. In your opinion, are there any current barriers (physical or cultural) that would prevent the successful operation of a new restaurant?

Question Title

19. Please list any suggestions or general comments on replacing the food & beverage operations at QBMGC:

Qualicum Beach Memorial Golf Course (QBMGC)
food & beverage (F&B) renewal survey.

10. Please rate each factor regarding "Atmosphere" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

11. Please rate each factor regarding "menu" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

12. Please rate each factor regarding "Value" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important )

13. Please rate each factor regarding "Service" that you think creates an excellent dining experience.
( 1 being least important, 5 being most important)