Thank you for your participation in this Agitator Survey.

If you wish to comment further or confidentially share additional information offline please contact Roger@theagitator.net.  

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* 1. Does your organization's contract with the CRM or Payment Processor specifically permit you to transfer/move your records to another PCI compliant payment processor  at any time you choose to do so?

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* 2. If "Yes" to Q1, please answer the following: 
Our monthly donor records and credit card information are stored and maintained as follows.

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* 3. Have you ever tried to move your donors' credit card information for monthly givers and were met with resistance from either your old CRM or old payments processor?

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* 4. If you were met with vendor resistance in attempting to transfer  how did you solve the problem?

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* 5. If you ran into transfer problems, please estimate how much monthly giving revenue was lost because of the resistance and delay in transferring the data?

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* 6. NOT including Monthly Donors how many donors in your database?

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* 7. On a scale of 1-10 how important is the issue of portability of credit card information to you?

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 8. What remedy or remedies do you favor for dealing with chronic offenders who make it difficult or expensive for nonprofits to move their credit card data?

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