Next Practices (not Best Practices) – How Does Your Operation Stack Up?”

Thank you for participating in this survey by PARCEL and The Mpower Group. The information in this survey will be used during the session entitled “Next Practices (not Best Practices) – How Does Your Operation Stack Up?” at the PARCEL Forum as well as a future article. Your responses will be held in strict confidence.

Never applies – The statement does not apply to my organization.

Rarely applies – A minor portion of the statement applies in some way, although in general, the statement does not apply to my organization.

Occasionally applies – Some aspects of the statement apply regularly or sometimes to my organization, but many do not.

Often applies – Most of the statement applies to my organization, although not all of it is fully implemented.
.
Always applies – My organization is the driver of all elements of the statement, and is held accountable for achieving results. The statement is an accurate and complete description of practices in my organization.

Question Title

* 1. Visibility across the entire end-to-end Supply Chain is more and more of a challenge.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

Question Title

* 2. Investment in our logistics & distribution capability is on par with other functional areas.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 3. Our “customers” view our logistics & distribution capability as a competitive differentiator.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 4. People are visibly managed and valued as assets of the company.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 5. Our logistics & distribution capability is viewed as a cost center whose responsibility is to continuously reduce cost.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 6. Our logistics & distribution planning (and strategy) is integrated into the overall Supply Chain planning (and strategy).

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 7. You have direct visibility into what your customers Supply Chain strategy is and you are proactively delivering to that strategy.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 8. Global complexity is significantly impacting the end-to-end Supply Chain and you are executing a responsive logistics & distribution strategy to respond to it.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 9. Sustainability is driving our short-term and long-term logistics and distribution strategies.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 10. Your company is differentiated by its talent management approach and is considered to be an “employer of choice.”

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 11. There is an integrated talent management program in place in your company that includes recruiting, training / development, performance evaluation, career management and succession planning.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 12. A risk analysis methodology and tool are in place which considers the likelihood, impact and controllability as key factors in developing risk management strategies.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 13. You, as an employee, are assessed for competency gaps and training is provided to you to close those gaps.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 14. Performance metrics are clear and designed to support the strategic objectives of the company.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 15. Risk is identified, tracked and monetized as part of a comprehensive risk management program.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 16. Third-party providers are evaluated based on their overall risk profile.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 17. Annual strategic plans are developed that include a comprehensive risk management analysis and related risk management strategies.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 18. When developing new products, new markets, etc., the logistics & distribution capability is a key component

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 19. Due diligence for all third-party relationships is periodically conducted in order to understand the nature of risks to the organization and to quantify the risks.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 20. Increased collaboration (eliminating costs) instead of competition (pushing costs forward or backwards) across the Supply Chain is acknowledged.

Never applies

Rarely applies

Occasionally

Often applies.

Always applies

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* 21. Please Indicate your company's gross sales

< $10 Million

$10-$50 Million

$50-$100 Million

> $100 Million

Prefer not to answer

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* 22. Is your company a third-party logistics and distribution service provider?

Yes

Question Title

* 23. OPTIONAL: If you would like a customized report for your company prepared from this survey, please provide the following:

Name:

Company:

State:

Email Address:

Phone Number:

Thanks for your time. For information on the PARCEL Forum, visit www.PARCELforum.com,