Thank you for visiting Mott Optical Group.
Your feedback is very important to us.
Please fill out the survey below so we can serve you better.

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* 1. Are you a new or existing customer?

New

Existing

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* 2. Which location did you visit this time?

Mott Street Optical

MK2 Optical

Universal Optical

Flushing Optical

MK Vision Center Forest Hills

MK Vision Center Brooklyn

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* 3. How often do you visit our store? (If you are a new customer, please specify the frequency you plan to visit us in the future)

Once a year

Twice a year

More than twice a year

If you visit us (or plan to visit us) more than twice a year, please specify the frequency:

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* 4. Which product and/or service did you receive from us this time? Please check only one box below

Eye Exam Only for Glasses

Eye Exam Only for Contacts

Eye Exam + Glasses

Eye Exam + Contacts

Frames Only

Glasses (complete pair) Only

Sunglasses Only

Contact Lenses Only

Lenses Only

Eyewear Repair Only

Other (please specify)

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* 5. How would you rate the knowledge and friendliness of our staff

Very knowledgeable and friendly

Knowledgeable and friendly. Met my expectations

Slightly knowledgeable and friendly. Could've been better

Not very knowledgeable nor friendly. Disappointed

If you remember, please write down your experience and the name(s) of the associate(s) who helped you

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* 6. How would you rate Mott Optical Group's product selection?

Excellent. The product selection exceeded my expectations

Very Good. Store carries a lot of my favorite brands and styles. I had no trouble finding the perfect pair for myself.

Good. With some help, I was able to find a great frame. Met my expectations

Fair. Styles/brand options are limited, I found it hard to find the styles I like

Poor. I couldn't find what I wanted at this place and the sales didn't help much

None of the above (please specify)

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* 7. Which of the following influenced your decision to visit a Mott Optical Group store? (Check all that apply)

Referral from Family or Friends

Store Location and Environment

Social Media: Facebook, Instagram, ect.

Customer Reviews (e.g., Yelp)

Store Promotions & Discounts

Website

Health/Vision Insurance

Google Search Ranking

Other (please specify)

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* 8. Was your product delivered on time?

Yes

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* 9. How likely is it that you would recommend Mott Optical Group to a friend or family member?

Not at all likely

Extremely likely

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* 10. We would like to exceed your expectations every time you visit our store. Please leave any comments or suggestions down below.

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* 11. Thank you so much for your input! Please leave your contact information down below to enter into our raffle to win a FREE pair of Ray-Ban sunglasses. Good luck! (Winner will be announced monthly)

Full Name

Email Address

Phone Number