Thank you for choosing Sunshine Community Health Center (SCHC) as your medical home. We are here to serve you and appreciate your feedback for continuous improvement. 

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* 1. In your most recent experience, please rate your ability to reach SCHC by phone for any of your needs.

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* 2. In your most recent experience, please rate your ability to be seen for an appointment as soon as you needed it.

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* 3. In your most recent experience(s), please rate how well your medical, dental or behavioral health care provider explained your care. Were they easy to understand?

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* 4. In your most recent experience(s), when a SCHC provider ordered diagnostic/screenings like blood tests, x-rays, or other tests, how satisfied were you with the timeliness of communication about your results?

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* 5. In your most recent experience, did SCHC staff offer additional services (i.e. application assistance/insurance enrollment) and/or community resources (i.e. transportation services/food bank)? 

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* 6. In your most recent experience, please rate SCHC's check-in process.

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* 7. In your most recent experience, please rate SCHC's billing process.

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* 8. SCHC offers health services to treat the whole person including medical, dental and behavioral health. Please select the services you receive at SCHC: 

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* 9. In your most recent experience, did SCHC's staff treat you with respect and listen to your needs?

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* 10. Did you know that SCHC offers a Sliding Fee Scale for patients who are under-insured or with no insurance?

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* 11. Do SCHC's hours of operation fit your needs?

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* 12. Are there any SCHC staff members who you would like us to honor, recognize or thank on your behalf? If so, please tell us who and why:

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* 13. During your visit, what was done well and what could we do to improve your experience?

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