FY25 Telephone Reassurance Survey Question Title * 1. What agency provides Telephone Reassurance? Jewish Family & Career Services MPCAA Bullitt MPCAA Spencer MPCAA Shelby TCCAA Oldham TCCAA Henry TCCAA Trimble Question Title * 2. Age 60-69 70-79 80-89 90 and Over Question Title * 3. Gender Female Male Question Title * 4. Race Black/African American White Hispanic Asian American Indian Native Hawaiian/ Pacific Islander Other Question Title * 5. How long have you been receiving telephone reassurance calls? Less than 1 month 1-3 months More than 3 months Question Title * 6. How satisfied are you with the time the call is made? Very Satisfied Satisfied Dissatisfied Question Title * 7. How often do you miss the telephone call because you have a schedule conflict? Once Monthly 2-3 times per month Never 1 time weekly 2-4 times weekly Question Title * 8. How would you rate the friendliness and courtesy of the people who call? Excellent Very Good Good Fair Question Title * 9. Overall, how would you rate the telephone service? Excellent Very Good Good Fair Question Title * 10. How often do you see friends, relatives, and neighbors? Daily 3-5 times per week Less than once a week Question Title * 11. Additional Comments Done