JACOB TUBING CUSTOMER FEEDBACK Question Title * 1. Overall, how satisfied were you with the experience with our customer support? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied Question Title * 2. What is the most important factor in selecting a tubing supplier? 1Lead TimeMove up Lead TimeMove down Lead Time2PriceMove up PriceMove down Price3QualityMove up QualityMove down Quality Question Title * 3. How likely is it that you would recommend Jacob Tubing to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 4. On A Scale of Not Important to Very important, How important is a lead time in your decision-making process? Not Important Somewhat Important Very Important Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. How important is Quality to you in your decision-making process The most important priority A top priority, but not the most important Not important at all Question Title * 6. How important is a price to you in your decision-making process? Extremely important Very important Somewhat important Not so important Not at all important Thank you for your Time!
