Customer Feedback Survey for Spherotech QTR 4 2024 Question Title * 1. How would you rate the quality of our product? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 2. Overall, how would you rate the quality of your customer service experience? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 3. Overall, how would you rate the quality of the technical support provided? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 4. How satisfied are you with our on time delivery rate? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 5. How satisfied are you with our product documentation? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 6. How would you rate our responsiveness to issues? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 7. Overall, how satisfied are you with Spherotech? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 8. How likely is it that you would recommend this product to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. What aspects of Spherotech products and services do you find most valuable? Question Title * 10. Are there any areas where we could improve? Question Title * 11. How frequently do you use Spherotech products? Daily Weekly Monthly Rarely Never Question Title * 12. Do you have any additional comments or suggestions? Question Title * 13. Please provide your name. Question Title * 14. Please provide your institution name. Question Title * 15. Please provide your email address. Done