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Thanks for letting us know about your bank not allowing transfers to our accounts.
Please provide the information about the bank encountering the issue:
*
1.
Bank name
(Required.)
*
2.
Bank country
(Required.)
Afghanistan
Albania
Algeria
Andorra
Angola
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Caribbean Islands
Cayman Islands
Central African Republic
Chad
Channel Islands
Chile
China
Colombia
Congo
Costa Rica
Crimea
Croatia
Cuba
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Great Britain
Greece
Greenland
Guadeloupe
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel and the Occupied Territories
Italy
Ivory Coast (Cote d'Ivoire)
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Korea, Democratic Republic of (North Korea)
Korea, Republic of (South Korea)
Kosovo
Kuwait
Kyrgyz Republic (Kyrgyzstan)
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mexico
Moldova, Republic of
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar/Burma
Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pacific Islands
Pakistan
Palestinian National Authority
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Republic of Macedonia
Reunion
Romania
Russia
Rwanda
Saint Helena
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic (Slovakia)
Slovenia
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor Leste
Togo
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Uganda
Ukraine
United Arab Emirates
Uruguay
USA
Uzbekistan
Venezuela
Vietnam
Virgin Islands (US)
Yemen
Zambia
Zimbabwe
Other - please specify
3.
BIC/SWIFT Code of the bank
(optional)
4.
Payment type
(optional)
SEPA transfer (from countries in the SEPA zone)
SWIFT transfer (from outside the SEPA zone)
Other - please specify
5.
Reason given by the bank
Foreign IBAN
Invalid IBAN/IBAN too short
Invalid BIC/SWIFT code
Beneficiary accepts only SEPA Payments
Other - please specify
6.
Contact to the bank
(optional)
7.
How did you try to make this transfer using your bank?
Using my bank’s website
Using my banking app
By visiting my bank in person
Other - please specify
8.
What currency are you trying to send to us?
Thank you!