Exit GCD Sales Customer Experience Write a description of your survey here. Select any question below to change it. Then add questions as needed. Question Title * 1. What is the name of your company Question Title * 2. Where is your company located? Question Title * 3. How easy or difficult was it to get in contact with an Inside Sales Representative? Very easy Easy Neither easy nor hard Difficult VeryDificult Question Title * 4. In your opinion, what is a reasonable response time for product quotes? 30 minutes 1 hour 2 hours 3 hours 1/2 business day by end of day by next business day Question Title * 5. Overall, how is GCD's response rate quoting products, pricing, and availability? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title * 6. How knowledgeable did our Inside Sales Representative seem to you? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 7. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 8. Compared to our competitors, is GCD Sales customer service better, worse, or about the same? Much better Somewhat better About the same Somewhat worse Much worse Question Title * 9. If there is one thing GCD Sales can improve what would it be? Done
