American Job Center Customer Satisfaction Survey Question Title * 1. Address City/Town ZIP/Postal Code Question Title * 2. Utilizing a Scale of 1 through 5 where "1" means Very Satisfied and "5' means Very Dissatisfied what is your overall satisfaction with the services provided from the Connecticut Department of Labor and its American Job Center partners? 1 Very Satisfied 2 3 4 5 Very Dissatisfied 1 Very Satisfied 2 3 4 5 Very Dissatisfied Question Title * 3. Considering all expectations you may have had about the services, to what extent did the services meet your your expectations? "1" now means "exceeded your expectations" and "5" means "fell short of your expectations". 1 Exceeded your expectations 2 3 4 5. Fell short of your expectations 1 Exceeded your expectations 2 3 4 5. Fell short of your expectations Question Title * 4. Think of the ideal program for an individual in your circumstances. How well do you think the services you received compare to the ideal set of services? "1" means "Very close to the ideal", "5" means "Not very close to the ideal". 1 Very close to ideal 2 3 4 5 Not very close to ideal 1 Very close to ideal 2 3 4 5 Not very close to ideal Question Title * 5. Do you have any comments regarding your experience with the Connecticut Department of Labor and its American Job Center partners? Question Title * 6. Do you have any suggestions for improving our services? Please identify the agency for which you are making the suggestions. Question Title * 7. Which American Job Center are you working with? Ansonia Bridgeport Bristol Danbury Danielson Derby Valley Enfield Hamden Hartford East Hartford Manchester Middletown Meriden Montville New Britain New Haven Stamford Torrington Waterbury Willimantic Question Title * 8. Which Workforce Development Board are you working with? Eastern CT Workforce Investment Board (Eastern CT) Capital Workforce Partners (North Central CT) Northwest Regional Workforce Investment Board (Northwestern CT) Workforce Alliance (South Central CT) The Workplace (Southwestern CT) Done