Luzerne County 9-1-1 Customer Satisfaction Survey
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1.
What was the date, approximate time, and address (include city, borough, or
township) of your call?
Please include AM or PM
(Required.)
*
2.
Promptness in answering your call:
(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
*
3.
Competency and proficiency in processing your call and sending help to your
location:
(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
*
4.
Courtesy and Professionalism from Luzerne County 911 employee:
(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
*
5.
Overall Satisfaction with Luzerne County 911 services:
(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
*
6.
Additional Comments or Concerns about your experience with Luzerne County
9-1-1:
(Required.)