Webinar: Customer Service Strategies (August 2020)

We ask that EACH attendee, please take a few minutes to fill out this brief evaluation.

Your feedback will help us to plan future sessions and is greatly appreciated.

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* 1. How would you rate this session?

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Overall	Overall Excellent	Overall Very Good	Overall Good	Overall Fair	Overall Poor
Meeting your expectations	Meeting your expectations Excellent	Meeting your expectations Very Good	Meeting your expectations Good	Meeting your expectations Fair	Meeting your expectations Poor
Relevance to your job	Relevance to your job Excellent	Relevance to your job Very Good	Relevance to your job Good	Relevance to your job Fair	Relevance to your job Poor
Presenter(s) knowledge	Presenter(s) knowledge Excellent	Presenter(s) knowledge Very Good	Presenter(s) knowledge Good	Presenter(s) knowledge Fair	Presenter(s) knowledge Poor
Adequate time for questions	Adequate time for questions Excellent	Adequate time for questions Very Good	Adequate time for questions Good	Adequate time for questions Fair	Adequate time for questions Poor

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* 2. How would you describe the level of the session on fitting your level of experience?

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* 3. How would you describe the length of the session?

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* 4. What from this program was most valuable for you?

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* 5. What was missing from this program or presented in less detail than you would have liked?

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* 6. Please recommend a future webinar topic and/or speaker.

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* 7. Did you have any technical difficulties today? If so, please describe what the problem was, what Internet browser you're using (i.e., Internet Explorer, Edge, Firefox, Chrome, or Safari) and what operating system you have (i.e., Windows or Apple.)

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* 8. Contact Info (optional)

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