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The Texas Comptroller of Public Accounts is dedicated to providing professional, accurate and respectful service to our customers. Please take a few minutes to let us know how you would rate the level of service during your recent audit.

Please indicate how much you agree or disagree with each statement. Space is also provided for additional comments. If you were unhappy with your audit, please use the comment field to explain the problem.

If you have questions about this survey, contact:
Somaia Farag at Somaia.Farag@cpa.texas.gov, 512-475-0479.

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* 1. Which type of audit are you responding to?

To respond to a desk audit, click the link below. Thank you!
Fiscal Management Desk Audit Survey
Audit Process and Reporting
Please indicate how much you agree with each statement.

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* 2. The audit objectives were clearly communicated to you during the entrance conference, fieldwork and exit conference.

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* 3. The auditors notified you of the types of documents that would need to be available for their review.

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* 4. The auditors worked efficiently during fieldwork to finish their work.

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* 5. The auditors clearly communicated pertinent statutes, rules and regulations as they applied to the activities being audited.

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* 6. You received a copy of the final audit report after the audit fieldwork was completed.

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* 7. The audit results were clearly, objectively and adequately reported.

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* 8. The recommendations were useful in improving procedures and controls.

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* 9. The audit process was completed within an acceptable time frame. Any delays in completing the audit were explained.

Audit Staff
Again, please indicate how much you agree with each statement.

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* 10. You were able to effectively communicate with the auditors. (The auditors were willing to listen to your point[s] of view even though they may not have agreed with you.)

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* 11. You had an understanding of (but not necessarily agreement with) the audit results when the auditors completed the work.

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* 12. Each auditor was courteous, professional and displayed a positive attitude throughout the audit.

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* 13. The auditors kept management informed throughout the audit regarding potential audit issues.

Final Questions

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* 14. How would you improve the audit process, product or results?

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* 15. Please provide other comments that you may have about the audit experience or the audit team.

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* 16. Agency Number (required)

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* 17. Would you like FM management to contact you regarding this audit? (If so, please enter your name and contact information in the following questions)

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* 18. Submitter's Name (optional)

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* 19. Phone Number (optional)

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* 20. Email Address (optional)

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