The World Bank Group (WBG) is renewing its approach for Civic and Citizen Engagement (CCE), an initiative that is crucial in the current context of multiple global crises. This new approach emphasizes a systems-oriented and partnership-based approach to address the climate emergency, persistent poverty, exclusion, conflict, and fragility, in line with our goal to end extreme poverty and boost shared prosperity on a livable planet.

The new CCE Strategic Framework is currently under development. Based on consultations with internal and external stakeholders, it will be completed by June 2025. The new Framework will provide guidance to WBG teams on integrating CCE corporate commitments into the country partnership model and enhancing the quality of operational-level CCE.
.
As referenced in the IDA21 Replenishment Report, the WBG is also introducing a new "Quality of Civic/Citizen Engagement" monitoring indicator, as part of its renewed Corporate Scorecard. The proposed indicator measures how meaningfully citizens and civil society actors are engaged and to what extent their voices are reflected in development decision-making and oversight. Unlike the previous indicator, which operated solely at the project level, this composite indicator, will measure the quality and results of the Bank's performance in CCE at both the project and country portfolio levels. Rather than a compliance-based approach with a minimal requirement at design of specific projects, the new approach will aim to incentivize more meaningful and impactful engagement with stakeholders, citizens, and civil society organizations (CSOs) by focusing on quality and results, highlighting good practices, and identifying areas where more attention and support is needed for overall country portfolios. The methodology for the new indicator (attached for reference) has been piloted with a random sample of 21 countries, three from each region, and the results used to refine the methodology to ensure its effectiveness and scalability. The indicator will be rolled out next fiscal year (starting during the 2025 Annual Meetings, planned for Sept/Oct 2025).

Question Title

* 1. New CCE Strategic Framework
In drafting its new CCE Strategic Framework, what priority issues should the Bank take into account? What key elements/guidelines should be included in the Framework to ensure its relevance/usefulness?

Question Title

* 2. New CCE Corporate Scorecard Indicator
In your view, will the proposed composite indicator give us quality information on how the bank is fairing in its efforts to promote civic and citizen engagement? What are your suggestions to enhance the relevance/usefulness of the indicator?

Question Title

* 3. Other Comments
If you have any other suggestions please let us know.

Please provide some information about yourself.

Question Title

* 4. First and last name

Question Title

* 6. Organization

Question Title

* 7. Job title

T